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Troubleshooting – Logitech Squeezebox Ft User Manual

Page 24

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Logitech®

Troubleshooting

The following tips and answers to frequently asked questions will help resolve problems
you may encounter. You can find answers to additional questions on our web site at

http://faq.slimdevices.com/

.

How do I get back to the Squeezebox Setup menu?

Press and hold the

LEFT

arrow for five seconds to bring Squeezebox back to the setup

menu.

How do I reset Squeezebox to factory default settings?

Plug the power connector into Squeezebox while holding down the

Add

button on the

remote until you see the Set Up Networking prompt.

The player doesn’t obtain an Ip address.

Check all your network connections, and make sure that the DHCP server is running. Try
a different ethernet cable, even if the hub indicates a good link. Make sure you are using
the latest firmware for your router or access point.

Can I connect Squeezebox directly to my computer?

You can connect Squeezebox directly to your computer (without a local network or
hub) using an ethernet crossover cable. You can purchase a crossover cable at most
retail computer stores. Configure your network adaptor and Squeezebox with static IP
addresses so that they can find each other. Visit

http://faq.slimdevices.com

and search

for crossover for additional information.

I can’t enter my wireless password.

If your network is using WEP encryption, you’ll need the hexadecimal WEP key for your
wireless network. Hexadecimal keys are either 0 or 6 digits of 0- or the letters A to
F. Some wireless access points or routers use text passwords for WEP. The configuration
software for your wireless device can show the key in hexadecimal. Airport users can
use Airport Admin Utilities. Use the Base Station menu to find the Equivalent Network
Password and use the value displayed.

The web interface won’t come up, even though Squeezebox is working.

Try using the following URL:

http://127.0.0.1:9000/

. (Be sure to type the “

http://

” part,

as some versions of Internet Explorer require it when accessing a URL by IP address.)

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