Solving mailbox problems, Solving option problems – Lexmark C 752 User Manual
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The printer has insufficient memory
•
Print the job. (Only part of the job may print.)
•
Delete the job.
•
Free up additional printer memory by scrolling 
through the list of held jobs and deleting others 
you have sent to the printer.
The printer has received invalid data
Delete the job.
Job takes longer than expected to 
print.
The job is too complex
Reduce the complexity of your print job by 
eliminating the number and size of fonts, the number 
and complexity of images, and the number of pages 
in the job.
Page Protect is set to On
Set Page Protect to Off from Print Recovery.
For more information, see the Menus and Messages 
Guide.
Job prints from the wrong tray or on the 
wrong paper or specialty media
Make sure the Paper Size and Paper Type specified 
in the printer driver match the paper size and type in 
the tray and what is set on the printers operator 
panel.
Incorrect characters print.
You are using an incompatible parallel 
cable.
If you are using a parallel interface, make sure you 
are using an IEEE 1284-compliant parallel cable. We 
recommend Lexmark part number 1329605 (10 ft) or 
1427498 (20 ft) for the standard parallel port.
The printer is in Hex Trace mode
If Ready. Hex Trace appears on the display, you 
must exit Hex Trace mode before you can print your 
job. Turn the printer off and back on to exit Hex Trace 
mode.
Tray linking does not work
•
Make sure both the size and type of media are 
the same in both trays.
•
Make sure the paper guides in the trays are set 
for the correct size media.
•
Make sure the menu values for both size and 
type are set correctly in the Paper Menu.
•
For more informations, see the Menus and 
Messages Guide.
Large jobs do not collate
Collate is not set to On
Set Collation to On in the Finishing Menu or 
through the printer driver.
Note:
Setting Collation to Off in the 
driver overrides the setting in the 
Finishing Menu.
For more informations, see the Menus and 
Messages Guide.
The job is too complex
Reduce the complexity of the print job by eliminating 
the number and size of fonts, the number and 
complexity of images, and the number of pages in 
the job.
The printer does not have enough 
memory
Add printer memory or an optional hard disk.
Unexpected page breaks occur.
The job has timed out
Set Print Timeout to a higher value from the Setup 
Menu.
For more informations, see the Menus and 
Messages Guide
Solving mailbox problems
The mailbox and the printer are 
misaligned
Realign the mailbox and the printer.
The mailbox is not connected 
properly
Check the electrical connection.
Solving option problems
If an option does not operate correctly after it is 
installed or if it quits working:
•
Turn the printer off, wait for about 10 seconds, 
and turn the printer on. If this does not fix the 
problem, unplug the printer, and check the 
connection between the option and printer.
•
Print the menu settings page and check to see 
if the option is listed in the Installed Options list. 
If the option is not listed, reinstall it. 
•
Make sure the option is selected in the software 
application you are using.
Service messages
A service message indicates printer failure that may 
require service. 
Turn the printer off, wait about 10 seconds, and then 
turn the printer on.
