Kodak DX3900 User Manual

Page 72

Chapter 9

Camera Communications

Problem

Cause

Solution

The computer
cannot
communicate with
the camera.

There is a problem with
the configuration of the
USB port on your
computer.

Go to the online help for
KODAK Camera Connection
Software (

), see

Getting Started: Connect the
Camera to Your Computer.
Or, go to

www.kodak.com

and click Service and
Support.

Camera power is off.

Turn on the camera
(

Some Advanced Power
Management utilities on
laptops can turn off
ports to save battery life.

See the Power Management
section of your laptop user’s
guide to disable this feature.

USB cable is not
securely connected.

Connect cable to camera and
computer ports (

Software is not installed. Install the software

There are too many
applications running on
your computer.

Disconnect your camera
from the computer. Close all
software applications,
reconnect your camera and
try again.