1 - troubleshooting matrix, 1 troubleshooting matrix – KVH Industries TracVision 6 User Manual
Page 46

Troubleshooting
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43
3.1
Troubleshooting Matrix
The troubleshooting matrix shown in Table 3-1 identifies some
trouble symptoms, their possible causes, and references to
troubleshooting solutions.
Table 3-1
Troubleshooting Matrix
Antenna non-functional
1
Antenna not switching satellites
1
1
1
1
2
2
2
2
No picture on TV set
1
1
2
2
2
2
2
Certain channels do not work
1
1
1
3
2
2
2
Intermittent picture for short intervals
1
1
1
2
2
2
3
2
System works at dock but not on the move
1
3
System will not find satellite
1
1
1
1
1
2
3
2
2
2
3
2
Snowy television picture
1
2
2
Pixelating television picture
1
1
2
2
2
3
2
S
a
te
lli
te
c
o
ve
ra
g
e
i
s
s
u
e
A
n
te
n
n
a
g
y
ro
f
a
u
lt
y
(
S
e
c
ti
o
n
3
.4
)
L
N
B
a
s
s
e
m
b
ly
f
a
u
lt
y
(
S
e
c
ti
o
n
3
.4
)
S
a
te
lli
te
s
ig
n
a
l
b
lo
ck
e
d
In
c
o
rr
e
c
t
o
r
lo
o
s
e
R
F
c
o
n
n
e
c
to
rs
R
a
d
a
r
in
te
rf
e
re
n
c
e
P
O
S
S
IB
L
E
C
A
U
S
E
(
A
N
D
S
O
L
U
T
IO
N
)
SYMPTOM
B
lo
w
n
f
u
s
e
,
lo
w
p
o
w
e
r,
o
r
im
p
ro
p
e
r
w
ir
in
g
V
e
s
s
e
l
tu
rn
in
g
d
u
ri
n
g
s
ta
rt
u
p
Ty
p
e
o
f
m
u
lt
is
w
it
c
h
u
s
e
d
In
c
o
rr
e
c
t
s
a
te
lli
te
c
o
n
fi
g
u
ra
ti
o
n
IR
D
f
a
u
lt
y
o
r
im
p
ro
p
e
rl
y
c
o
n
fi
g
u
re
d
(
S
e
c
ti
o
n
3
.3
)
S
a
te
lli
te
f
re
q
u
e
n
c
y
d
a
ta
c
h
a
n
g
e
d
Section 3.2
Key
1 = Anyone can do
2 = Electronics know-how recommended
3 = Dealer service recommended