Troubleshooting guide – Kenwood EZ900HDS User Manual
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English
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The messages shown below display your
systems condition.
EJECT:
No disc magazine has been loaded in
the changer. The disc magazine is not
completely loaded.
➪ Load the disc magazine properly.
No CD in the unit.
➪ Insert the CD.
No Disc:
No disc has been loaded in the disc
magazine.
➪ Load a disc into the disc magazine.
TOC Error:
No disc has been loaded in the disc
magazine.
➪ Load a disc into the disc magazine.
The CD is quite dirty. The CD is upside-
down. The CD is scratched a lot.
➪ Clean the CD and load it correctly.
E-05:
The CD is upside-down.
➪ Load the CD correctly.
Blank Disc:
Nothing has been recorded on the MD.
No Track:
No tracks are recorded on the MD,
although it has a title.
No Panel:
The faceplate of the slave unit being
connected to this unit has been removed.
➪ Replace it.
E-77:
The unit is malfunctioning for some reason.
➪ Press the reset button on the unit. If the
"E-77" code does not disappear, consult
your nearest service center.
Mecha Error:
Something is wrong with the disc
magazine. Or the unit is malfunctioning for
some reason.
➪ Check the disc magazine. And then
press the reset button on the unit. If the
"Mecha Error" code does not disappear,
consult your nearest service center.
Hold Error:
The protective circuit in the unit activates
when the temperature inside the
automatic disc changer exceeds 60°C
(140°F), stopping all operation.
➪ Cool down the unit by opening
the windows or turning on the air
conditioner. As the temperature falls
below 60°C (140°F), the disc will start
playing again.
NO NAME:
Attempted to display DNPS during the CD
play having no disc names preset.
Load:
Discs are being exchanged in the Disc
changer.
Reading:
The unit is reading the data on the disc.
NO ACCESS:
After setting it in the Disc Changer, DNPP
was done without having it been played at
least 1 time.
Waiting :
HD Radio text data is being received.
"IN" indicator is blink (page 23):
The CD player section is not operating
properly.
➪ Reinsert the CD. If the CD cannot be
ejected or the display continues to flash
even when the CD has been properly
reinserted, please switch off the power
and consult your nearest service center.
Unsupported : A MP3/WMA is played with a format that
this unit can’t support.
➪ ----
Protected :
A copy-protected file is played.
➪ ----
ANT ERROR :
SIRIUS Antenna is not connected.
➪ Make sure the antenna is connected
correctly and then turn ON/OFF of the
unit.
TUNER ERROR : Broadcast (SIRIUS) cannot be received due
to an error in this unit.
➪ Turn ON/OFF of the unit or press the
reset button of the unit.
➪ Make sure the antenna is connected
correctly and then turn ON/OFF of the
unit.
ESN ERROR :
ESN (SIRIUS) is not registerd in tis unit.
➪ Turn ON/OFF of the unit or press the
reset button of the unit.
LOCKED CHANNEL : Choose the Lock Channels Broadcast
(SIRIUS)
➪ Input the Lock Code or Choose
the without Lock Channels.
INVALID CHANNEL : The invalid channel was chosen
(SIRIUS).
➪ Choose another Channels.
Updating Channels : Channel information was updated
(SIRIUS).
➪ Leave the SIRIUS source ON for 3
minutes.
Subscription Updated : The subscription information
(subscription, cancellation) was
updated (SIRIUS).
➪ Leave the SIRIUS source ON for 3
minutes.
Disc source
?
"AUX EXT" is displayed without achieving
External disc control mode.
✔ Unsupported disc changer is connected.
☞ Use the disc changer mentioned in the
?
The specified disc does not play, but another one
plays instead.
✔ The specified CD is quite dirty.
☞ Clean the CD.
✔ The disc is loaded in a different slot from that
specified.
☞ Eject the disc magazine and check the
number for the specified disc.
✔ The disc is severely scratched.
☞ Try another disc instead.
?
Can’t remove disc.
✔ The cause is that more than 10 minutes has
elapsed since the vehicle ACC switch was turned
OFF.
☞ The disc can only be removed within 10
minutes of the ACC switch being turned OFF.
If more than 10 minutes has elapsed, turn
the ACC switch ON again and press the Eject
button.
?
The disc won’t insert.
✔ There’s already another disc inserted.
☞ Press the [0] button and remove the disc.
?
Direct Search can’t be done.
✔ Another function is ON.
☞ Turn Random Play or other functions OFF.
?
Track Search can’t be done.
✔ For the discs/folders first or last song.
☞ For each disc/folder, Track Search can’t be
done in the backward direction for the first
song or in the forward direction for the last
song.
MP3/WMA source
?
Cannot play an MP3/WMA.
✔ The media is scratched or dirty.
☞ Clean the media, referring to the CD cleaning
of the section on
?
The sound skips when an MP3/WMA is being
played.
✔ The media is scratched or dirty.
☞ Clean the media, referring to the CD cleaning
of the section on
✔ The recording condition is bad.
☞ Record the media again or use another media.
?
The MP3/WMA track time isn’t displayed
correctly.
✔ ---
☞ There are times when it isn’t displayed
correctly according to the MP3/WMA
recording conditions.
HD Radio source
?
No sound can be heard, or the volume is low.
✔ The preset broadcast station is not transmitting
in the mode that was set with
☞ Please set
✔ In digital AM broadcasting, receive mode switches
between stereo and monaural too often.
☞ Receiving condition is bad or unstable.
Stereo is chosen when receiving condition is
good, and it switches to monaural when the
condition becomes bad.
✔ In digital broadcasting, receive mode switches
between "DIGITAL" and "ANALOG" too often.
☞ Receiving condition is bad or unstable.
the "Analog" when receiving condition is bad.
✔ HD Radio tuner is connected to KCA-S210A or
other units (Ez700SR).
☞ Connect the HD Radio tuner directly to the
control unit.
?
Radio reception is poor
✔ The car antenna is not extended.
☞ Pull the antenna out all the way.
✔ The antenna control wire is not connected.
☞ Connect the wire correctly, referring to the
section on
SIRIUS source
If you use this for the first time, it may be
difficult to receive signals in the beginning. In
such a case, leave the SIRIUS source ON for 3
minutes and turn it OFF and ON.
?
No broadcast can be received.
✔ The Sirius antenna in not connected.
☞ Connect the wire correctly, referring to the
section on
✔ No subscription is established.
☞ Subscribe to SIRIUS. Refer to SIRIUS subscription> (page6). Troubleshooting Guide