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Troubleshooting – Kohler Bath with Airjets 1199249-2-A User Manual

Page 18

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Warranty (cont.)

replacement or an equivalent model (in those cases that the model has been discontinued) when the product
is beyond repair, without any charge to the consumer.

4. The time of repair will not exceed six (6) weeks commencing on the date the product is received.

5. It is recommended that the consumer save the invoice or receipt as additional protection, as it may
substitute the warranty in the case that there is a discrepancy in the validity of the warranty.

EXCEPTIONS AND RESTRICTIONS

The Warranty will not be valid in the following cases:

1. When the product is not operated in accordance with the instructions concerning use and operation set
forth in the owner’s manual or installation instructions, and when the recommendations and warnings
included are not observed.

2. When the product has been modified or dismantled partially or totally; or has been used in a negligent
fashion and as a consequence has suffered damages attributable to the consumer, individual, or hardware not
authorized by Kohler Co.

3. This warranty does not cover the damages as a result of disaster such as fire or acts of God, including
flooding, earthquake, or electric storms, etc. To obtain a list of distributors in your area where you can
exercise your rights under this warranty, please call 001-800-456-4537.

KOHLER CO., KOHLER, WI 53044 U.S.A.

IMPORTER:

INTERNACIONAL DE CERÁMICA, S.A.B. DE C.V.

AV. CARLOS PACHECO NO. 7200

CHIHUAHUA, CHIH., MEXICO C.P. 31060

TEL: 52 (14) 29-11-11

Troubleshooting

NOTICE:

This section is for general aid only. A Kohler Co. Authorized Service Representative or qualified

electrician should correct any electrical problems. For warranty service, call 1-800-4KOHLER from within
the USA and Canada, or 001-800-456-4537 from within Mexico.

NOTE:

The product model number is printed on a label on the blower side of the bath.

NOTE:

For service parts information, visit your product page at www.kohler.com/serviceparts.

Troubleshooting the Bath System

Symptoms

Probable Causes

Recommended Action

1.

User keypad does not

illuminate when Power

icon is pressed or the

outer ring is rotated.

A.

No power to control.

A.

Check wiring and connect power.

B.

Ground-Fault Circuit-Interrupter

(GFCI) or Residual Current

Device (RCD) tripped.

B.

Reset GFCI or RCD. If it trips

again, refer to

″Ground-Fault

Circuit-Interrupter (GFCI) or

Residual Current Device (RCD)

trips when bath is turned on.

C.

Wiring harness from user

keypad to control is loose,

disconnected or damaged.

C.

Check wiring for proper

connections. Replace the wiring

harness if necessary.

D.

User keypad does not work.

D.

Replace the user keypad.

E.

Control does not work.

E.

Replace the control.

1199249-2-A

18

Kohler Co.