Konica Minolta 2490MF - Manual (Page 194)

Solving Problems with Printing Quality 182
If the problem is not resolved, even after all of the above have been per-
formed, contact Technical Support with the error information.
For contact information, refer to the Need Assistance sheet.
Line art does
not print in
color. The line art setting for
2400 x 600 dpi
requires Color Match-
ing to be turned off. In the printer driver, go to Quality tab
and choose Off in the Color Matching.
Lower the resolution to 1200 x 600 or
600 x 600 dpi.
The color
has a poor
reproduction
or has poor
color density. The drum cartridge
may be defective. Remove the drum cartridge and check
for damage. If it is damaged, replace it.
Symptom Cause Solution