Operation is performed, I cannot back up some data using the hotsync, Operation – Sony PEG-TJ25 User Manual

Page 49

Sony Personal Entertainment Organizer PEG-TJ35/TJ25 3-087-353-11 (1)

roubles

hooting

Data cannot be synchronized with some applications
when the HotSync

operation is performed

B Does the user name for Palm™ Desktop for CLIÉ match the one for your CLIÉ

handheld?
In Palm™ Desktop for CLIÉ, select the user name corresponding to your CLIÉ
handheld user name.

B Is the application set not to synchronize files?

Click

(HotSync) in the task tray (Notification area) at the bottom right of your

computer window and select [Custom...] from the shortcut menu. Check that the
application is set to synchronize files.

B Is third party backup or synchronization software installed on your computer or CLIÉ

handheld?
In such a case, you may not synchronize some applications using Palm™ Desktop
for CLIÉ.

B Is there sufficient memory space in your CLIÉ handheld?

Delete unnecessary data/files and then perform the HotSync

operation again.

B Is private data hidden in the Security screen?

Hidden data cannot be displayed in Palm™ Desktop for CLIÉ. When you want to
display hidden data, select [Show Records] below [Current Privacy:] in the Security
screen and enter the password.

B Make sure that Intellisync Lite is installed to synchronize Date Book, Address

Book, To Do List and Memo Pad of your CLIÉ handheld with Microsoft

Outlook or Lotus Organizer.

For details, refer to “Intellisync Lite” in “CLIÉ Application Manual” (HTML format).

I cannot back up some data using the HotSync

operation

B Some add-on applications (not installed at the factory), and some application data and

settings may not be backed up using the HotSync

operation. However, a complete

backup of all data on your CLIÉ handheld can be made with Memory Stick Backup.
Use Memory Stick Backup often to make complete backups.

For details, refer to “Backing up your CLIÉ™ handheld data and applications: Backing up
data and applications to “Memory Stick” media using Memory Stick Backup” in “Handbook”
(PDF format).

Palm™ Desktop for CLIÉ does not start or cannot be
selected from the menu

B Is Palm™ Desktop for CLIÉ properly installed on your computer?

The hardware or the software of your computer may not be compatible with Palm™
Desktop for CLIÉ. Uninstall Palm™ Desktop for CLIÉ and reinstall it.

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This manual is related to the following products:

PEG-TJ35