Sony PEG-TJ25 - Manual (Page 48)

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Sony Personal Entertainment Organizer PEG-TJ35/TJ25 3-087-353-11 (1)
B If you are using Windows 2000 Professional or Windows XP, log in as an
“Administrator.”
B Is the USB cable properly connected to your computer (page 18)?
B Is
(HotSync) displayed in the task tray (Notification area) at the bottom right of
your computer window?
If not, click [Start], select [Programs] ([All Programs] for Windows XP)-[Sony
Handheld], and click [HotSync Manager] to start HotSync Manager.
B Is [Local USB] in the shortcut menu selected? (You can display this by clicking
(HotSync) in the task tray (Notification area).)
If not, select [Local USB].
B Is the USB port active?
Check whether the USB port works normally by connecting another USB device, such
as a USB mouse.
B If you use an extended terminal devices for laptop computers, such as a port replicator,
you may not be able to use either the port replicator or the USB port of your computer.
B Quit all applications other than Palm™ Desktop for CLIÉ.
If you cannot perform the HotSync
®
operation even after following the above
instructions, perform a soft reset by pressing the RESET button at the back of your CLIÉ
handheld (page 32).
For particular problems regarding the HotSync
®
operations, refer to the following.
I cannot start the HotSync
®
operation by tapping
(HotSync) on the HotSync screen
B Ensure [Local] and [Cradle/Cable] are selected in the HotSync screen.
B Perform a soft reset by pressing the RESET button at the back of your CLIÉ handheld
(page 32).
I cannot cancel the HotSync
®
operation midway
B You may not be able to stop the HotSync
®
operation by tapping [Cancel] for over ten
seconds after you start the USB HotSync
®
operation. Try again after a while.
B If you disconnect your CLIÉ handheld and computer during the HotSync
®
operation,
the HotSync
®
operation may not perform correctly.
In such a case, perform a soft reset (page 32).
B If you cannot stop the HotSync
®
operation even by tapping [Cancel], perform a soft
reset (page 32).
It takes a long time to complete the HotSync
®
operation
B Depending on the application you are using, it may require time to complete the
HotSync
®
operation because of large data/file sizes.