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Frequently asked questions – Sony PEG-TJ25 User Manual

Page 42

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42

Sony Personal Entertainment Organizer PEG-TJ35/TJ25 3-087-353-11 (1)

Frequently Asked Questions

If the solutions mentioned in this section do not solve your problem, refer to
“Troubleshooting Q&A” (PDF format).

My CLIÉ handheld does not work properly (page 44)

• I cannot turn on my CLIÉ handheld

• The screen is not displayed even though the POWER LED is on

• My CLIÉ handheld does not respond

• My CLIÉ handheld keeps turning itself off

• My CLIÉ handheld does not produce any sounds

• The backlight does not turn on when I adjust the brightness level

• The LCD display cannot be viewed properly

• Applications do not operate properly after a soft reset is performed

• I cannot use the Jog Dial™ navigator

Error messages (page 46)

• An error message appears repeatedly

• The message “Invalid process” appears when an application is started

I cannot enter text properly (page 46)

• My CLIÉ handheld does not recognize handwritten characters (when using

Graffiti

®

2)

• My CLIÉ handheld does not recognize handwritten characters (when using

Decuma Input)

The HotSync

®

problems (page 47)

• I cannot perform the local HotSync

®

operation

• I cannot start the HotSync

®

operation by tapping

(HotSync) on the

HotSync screen

• I cannot cancel the HotSync

®

operation midway

• It takes a long time to complete the HotSync

®

operation

• Data cannot be synchronized with some applications when the HotSync

®

operation is performed

• I cannot back up some data using the HotSync

®

operation

This manual is related to the following products: