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Troubleshooting, Before contacting service personnel – Samsung LW-46G15 W User Manual

Page 70

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English - 70

Troubleshooting:

Before Contacting Service Personnel

Before contacting Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of the
television and contact your local dealer.

No sound or picture

Normal picture but no sound

No picture or black and white picture

Sound and picture interference

Blurred or snowy picture,

distorted sound

Remote control malfunctions

◆ Check that the mains lead has been connected to a wall socket.

◆ Check that you have pressed the “ ” button (On/Off) and the

POWER (

) button.

◆ Check the picture contrast and brightness settings.

◆ Check the volume.

◆ Check the volume.

◆ Check whether the volume MUTE ( ) button on the remote control

has been pressed.

◆ Adjust the colour settings.

◆ Check that the broadcast system selected is correct.

◆ Try to identify the electrical appliance that is affecting the television,

then move it further away.

◆ Plug your television into a different mains socket.

◆ Check the direction, location and connections of your aerial.

This interference often occurs due to the use of an indoor aerial.

◆ Replace the remote control batteries.

◆ Clean the upper edge of the remote control (transmission window).

◆ Check the battery terminals.

TFT LCD panel manufactured by using advanced semiconductor technology with precision of 1ppm(one millionth)
above is used for this product. But the pixels of RED, GREEN, BLUE and WHITE color seem to be bright
sometimes or some of black pixels could be seen. This is not from bad quality and you can use it without
uneasiness.
For example, the number of TFT LCD sub pixels that is contained in this product are 6,220,800.

BN68-00746A(GAIA2_Euro_ENG) 2004/08/23 03:56 PM Page 70