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Reference – Samsung E330 User Manual

Page 79

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given to a Customer in accordance

with 3.1 above is not used within the

relevant validity period stated in

Condition 3.1 such unused airtime will

be forfeited.

3.3 Notwithstanding that you use all of a

pay as you go Voucher or that the free

airtime given to a Customer in

accordance with 3.1 above expires

your Phone will continue to be

capable of receiving incoming calls for

the periods set out in the Price Guide

and/or Customer Literature current as

at the date of expiry.

3.4 We will disconnect your phone if

during the previous six months you

have not Registered a new pay as you

go Voucher or you have not made

chargeable calls from your phone or

received incoming calls on your

phone. For the avoidance of doubt

calls shall include but not be limited to

voice calls, data calls and text

messaging. On disconnection your

mobile telephone number will be

reassigned. On reconnection you will

be assigned a new mobile telephone

number.

Any remaining credit on your pay as

you go Voucher will be reinstated if

you reconnect. You can reconnect

your phone without having credit on

your pay as you go Voucher.

3.5 No cash credits will be given for

unused pay as you go Vouchers.

Credit or Debit card payments are

subject to our policy on acceptance in

force from time to time.

4

our rights to terminate your service

4.1 We may Disconnect your phone and

refuse to Re-connect it at any time in

whole or in part immediately by notice

in writing to you if:

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events which may result in the partial

or complete non availability of the

Services.

We will use all reasonable efforts to

provide back-up Services and to keep

all such periods of non availability to a

minimum but some interruption may

be inevitable. You Register in the

knowledge of this and accept our

obligation to carry out works from

time to time in the interests of all our

customers.

2.3 We may from time to time tape

conversations between you and our

customer services for training

purposes only. For the purposes of

good management and security, we

may need to monitor the contents of

any text message you send from time

to time.

2.4 We may Suspend the Services in

whole or part at any time without

notice if you do not comply with any

of these terms and conditions or if any

money owed by you to us, whether in

relation to Services or not, remains

unpaid.

2.5 We shall investigate all complaints

made whether by or against you and

reserve the right to Suspend the

Services if a complaint has been

made against you pending the results

of investigation of the complaint.

3

pay as you go Vouchers

3.1 Free airtime given to the customer on

initial registration of their new pay as

you go phone (if any) shall be valid for

the periods set out in the Price Guide

and/or Customer Literature current as

at the date of Registration.

3.2 In the event that the cash value of

airtime forming part of free airtime

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reference

reference

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