Sharp HT-CN400DVH - Manual (Page 56)

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HTCN400_500DVH_E.fm 03/7/2
HT-CN400DVH
ENGLISH
92LCN400E0270
HT-CN500DVH
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Troubleshooting chart
Many potential problems can be resolved by the owner without calling a service tech-
nician.
If something is wrong with this product, check the following before calling your autho-
rised SHARP dealer or service centre.
! General
! DVD player
Symptom Possible cause Reference
page
No sound is heard. " Is the volume level set to "0"? P. 22
" Are the headphones connected? P. 22
" Are the speaker wires disconnect-
ed? P. 11
The sounds from speakers
are not well balanced. " Are the speaker leads connected to
the wrong channels? P. 11
" Is each speaker placed at the same
distance from the listener? P. 15
" Are speakers adjusted to the same
level? P. 46
Noise is heard during play-
back. " Move the unit away from any com-
puters or mobile phones.
When a button is pressed,
the unit does not respond. " Set this unit to the power stand-by
mode and then turn it back on. P. 50
Interference or noise occurs
on the TV image. " Is the unit placed near TV with inter-
nal aerial? Use an external aerial. P. 12
The power is not turned on. " Is the unit unplugged? P. 14
" The protection circuit may be acti-
vated. Unplug and plug in the power
lead again after 15 minutes or more. P. 50
No images are displayed. " Is TV turned on? P. 17
" Is the input of TV switched? P. 17
Symptom Possible cause Reference
page
Even though a disc has been
loaded, "NO DISC" is dis-
played. " Is the disc loaded upside down?
" Is the disc very dirty?
Playback sounds are
skipped. " Does the disc satisfy the standards?
" Is the unit located near excessive vi-
brations?
" Has condensation formed inside the
unit? P. 50
The control buttons do not
function. Music or video play-
back is interrupted. " Is the disc very dirty?
" Does the disc satisfy the standards?
" Is the unit located near excessive vi-
brations?
" Has condensation formed inside the
unit? P. 50
Pictures and sound are
skipped. " Is the disc very dirty?
" Is the unit located near excessive vi-
brations?
" Has condensation formed inside the
unit? P. 50
The unit does not operate
even if the power is on. " Is a disc other than a DVD (region
number 2 or ALL), SVCD, VCD, au-
dio CD, CD-R or CD-RW loaded? P. 5
Image cannot be played
back. (Sound is not heard.) " Are the video and audio cables con-
nected improperly? P. 13 - 14
" Is a disc other than a DVD (region
number 2 or ALL), SVCD, VCD, au-
dio CD, CD-R or CD-RW loaded? P. 5
" Is the disc very dirty?
" Is the disc loaded upside down?
" Clean the optical pickup if it is dirty.
" Is the TV input set to "VIDEO 1/VID-
EO 2", etc.? P. 23
" Is the unit turned on? P. 16