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Common windows problems – Samsung ML-1651N User Manual

Page 116

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P

ROBLEM

S

OLVING

7.25

Common Windows Problems

Note: Refer to Microsoft Windows 9x, Me, NT 4.0 or 2000 documentation that came with your PC
for further information on Windows error messages.

Problem

“File in Use” message

appears during installation.

“Error Writing to LPTx”

message appears.

“General Protection Fault”,

“Exception OE”, “Spool32”,

or “Illegal Operation”

messages appears.

Possible Cause and Solution

Quit all software applications. Remove all software from the

StartUp Group, then restart Windows. Reinstall the printer

driver.

• Make sure that the cables are connected correctly, the

printer is on, and the Data light on the control panel is

on.

• If bi-directional communication is not turned on in the

driver, it will also cause this message.

• From the Start menu, select Settings, then Printers.

Right-click on the Samsung ML-1650 series printer icon

and select Properties. From the Details tab, click on

Port Settings. Remove check from Check Port State

before Printing box and click OK. From Spool

Settings, select Print Directly to Printer and click OK.

Try printing again.

• Close all other applications, reboot Windows, and try

printing again.

• Delete all temp files from the Temp sub-directory. You

can determine the name of the directory by editing the

AUTOEXEC.BAT file and locking for the statement, “Set

Temp =”. The name after this statement is the temp

directory. It is usually C:\temp by default, but can be

redefined.

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