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Siemens Mobile User Manual

Page 65

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©

Siem

ens AG

2003, M

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65

Questions & Answers

VAR Langua

ge: en; V

A

R issue

date: 040413

left page (65)

of CF62 Leopard TMO SUG us, A31008-H6050-A40-1-4A19 (02.06.2004, 16:09)

Capacity prob-

lems with, for

example, Games

& More, ringtones,

pictures, SMS

archive.

Phone memory full.

Delete files in the relevant areas.

No WAP access,

downloading not

possible.

Profile not activated, profile

settings wrong/incomplete.

Activate (page 44), set (page 44) WAP profile or set

HTTP profile (page 50). If necessary, ask your service

provider.

Text message

cannot be sent.

Service provider does not sup-

port this service.

Contact your service provider.

Phone number for service cen-

ter not set or incorrect.

Set service center (page 42).

SIM card contract does not

support this service.

Contact your service provider.

Service center too busy.

Repeat message.

Recipient does not have a

compatible phone.

Check.

EMS pictures &

sounds are not dis-

played on the des-

tination phone.

Destination phone does not

support the EMS standard.

No Internet access

possible.

Incorrect WAP profile set, or

wrong or incomplete settings.

Check settings or contact your service provider.

PIN error/

PIN2 error.

Three wrong entries.

Enter the PUK (MASTER PIN) supplied with the SIM

card according to the instructions. If the PUK (MAS-

TER PIN) has been lost, please contact your service

provider.

Phone code error. Three wrong entries.

Contact Siemens Service (page 67).

Service provider

Code error.

No authorization for this ser-

vice.

Contact your service provider.

Too few/too many

menu entries.

Functions may have been

added or deleted by the service

provider via the SIM card.

Check with your service provider.

No fax possible.

Wrong settings in the PC.

Check settings (page 51).

No authorization for this

service.

Contact your service provider.

Problem

Possible causes

Possible solution