Questions & answers – Siemens Mobile User Manual
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Siem
ens AG
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Questions & Answers
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Questions & Answers
If you have any questions on the use of your phone, you can contact us at
around the clock. As further help we have listed
some frequently asked questions and answers below.
Problem
Possible causes
Possible solution
Phone cannot be
switched on.
On/Off key not pressed long
enough.
Press On/Off key for at least two seconds.
Battery empty.
Charge battery. Check charging indicator in the
display.
Battery contacts dirty.
Clean contacts.
See also below under
"Charging error".
Too little standby
time.
Frequent use of organizer and
games.
Limit use if necessary.
Fast search activated.
Deactivate fast search (page 53).
Display illumination on.
Switch off display illumination (page 47).
Unintentional keystrokes
(illumination!).
Close clamshell (page 13).
Charging error
(charge icon not
displayed).
Battery totally discharged.
1) Plug in charger cable, battery is on charge.
2) Charge icon appears after approx. 2 hours.
3) Charge battery.
Temperature out of range:
41 °F to +140 °F.
Make sure the ambient temperature is right, wait a
while, then recharge.
Contact problem.
Check power supply and connection to the phone.
Check battery contacts and phone connection socket,
clean them if necessary, then insert battery again.
No mains voltage.
Use different mains power socket, check mains
voltage.
Wrong charger.
Use only Siemens original accessories.
Battery faulty.
Replace battery.