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About the modem – Sony PCV-W10 User Manual

Page 35

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About The Modem

35

About The Modem

Why is my modem connection slow?

Many factors influence modem connection speed:

Telephone line noise.

Incompatibility with other telephone equipment such as fax machines or
other modems.

Internet Service Providers (ISP) connection capability may vary.

If you think your modem is not connecting properly to other PC-based modems,
fax machines, or your ISP, check the following:

Contact your telephone company and ask them to verify that your telephone
line is free from line noise.

If your problem is fax-related, check that there are no problems with the fax
machine you are calling and that it is compatible with fax modems.

For optimum performance, verify that your ISP point of presence (POP)
telephone number is compliant with V.90 standards.

If you are having a problem connecting with your ISP, check that they are
not experiencing technical problems.

Try connecting your modem through another telephone line, if available.

How do I change my modem to rotary or Touch-Tone dialing?

1

Click Start in the Windows taskbar, then click Control Panel.

2

Click Printers and Other Hardware, then click Phone and Modem
Options
.

3

From the Dialing Rules tab, click Edit. The Edit Location dialog box
appears.

4

Select the Tone or Pulse option. Click OK.