Sony PEG-TJ37 - Manual (Page 56)

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Sony Personal Entertainment Organizer PEG-TJ37/TJ37 3-088-727-12 (1)
Data cannot be synchronized with some applications
when the HotSync
®
operation is performed
B Does the user name for Palm™ Desktop for CLIÉ match the one for your CLIÉ
handheld?
In
Palm™ Desktop for CLIÉ , select the user name corresponding to your CLIÉ
handheld user name.
B Is the application set not to synchronize files?
Click (HotSync) in the task tray (Notification area) at the bottom right of your
computer window and select [Custom...] from the shortcut menu. Check that the
application is set to synchronize files.
B Is third party backup or synchronization software installed on your computer or CLIÉ
handheld?
In such a case, you may not synchronize some applications using
Palm™ Desktop
for CLIÉ .
B Is there sufficient memory space in your CLIÉ handheld?
Delete unnecessary data/files and then perform the HotSync
®
operation again.
B Is private data hidden in the Security screen?
Hidden data cannot be displayed in Palm™ Desktop for CLIÉ . When you want to
display hidden data, select [Show Records] below [Current Privacy:] in the Security
screen and enter the password.
B Make sure that Intellisync Lite is installed to synchronize Date Book , Address
Book , To Do List and Memo Pad of your CLIÉ handheld with Microsoft
®
Outlook or Lotus Organizer .
b For details, refer to “Intellisync Lite” in the “CLIÉ Application Manual” (HTML format).
I cannot back up some data using the HotSync
®
operation
B Some add-on applications (not installed at the factory), and some application data and
settings may not be backed up using the HotSync
®
operation. However, a complete
backup of all data on your CLIÉ handheld can be made with Memory Stick Backup .
Use Memory Stick Backup often to make complete backups.
b For details, refer to “Backing up your CLIÉ™ handheld data and applications: Backing up
data and applications to “Memory Stick” media using Memory Stick Backup” in the
“Handbook” (PDF format).
Palm™ Desktop for CLIÉ does not start or cannot be
selected from the menu
B Is Palm™ Desktop for CLIÉ properly installed on your computer?
The hardware or the software of your computer may not be compatible with Palm™
Desktop for CLIÉ . Uninstall Palm™ Desktop for CLIÉ and reinstall it.
01US01COV.book Page 56 Monday, December 15, 2003 2:35 PM