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Frequently asked questions – Sony PEG-TJ37 User Manual

Page 49

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49

Sony Personal Entertainment Organizer PEG-TJ37/TJ37 3-088-727-12 (1)

Tr

oubles

hoot

ing

Frequently Asked Questions

If the solutions mentioned in this section do not solve your problem, refer to
“Troubleshooting Q&A” (PDF format).

My CLIÉ handheld does not work properly (page 51)

• I cannot turn on my CLIÉ handheld (page 51)

• The screen is not displayed even though the POWER LED is on (page 51)

• My CLIÉ handheld does not respond (page 51)

• My CLIÉ handheld keeps turning itself off (page 51)

• My CLIÉ handheld does not produce any sounds (page 52)

• The backlight does not turn on when I adjust the brightness level (page 52)

• The LCD display cannot be viewed properly (page 52)

• Applications do not operate properly after a soft reset is performed

(page 53)

• I cannot use the Jog Dial™ navigator (page 53)

Error messages (page 53)

• An error message appears repeatedly (page 53)
• The message “Invalid process” appears when an application is started

(page 53)

I cannot enter text properly (page 53)

• My CLIÉ handheld does not recognize handwritten characters (when using

Graffiti

®

2

) (page 53)

• My CLIÉ handheld does not recognize handwritten characters (when using

Decuma Input

(for PEG-TJ37 only)) (page 54)

The HotSync

®

problems (page 54)

• I cannot perform the local HotSync

®

operation (page 54)

• I cannot start the HotSync

®

operation by tapping

(HotSync) on the

HotSync

screen (page 55)

• I cannot cancel the HotSync

®

operation midway (page 55)

• It takes a long time to complete the HotSync

®

operation (page 55)

• Data cannot be synchronized with some applications when the HotSync

®

operation is performed (page 56)

• I cannot back up some data using the HotSync

®

operation (page 56)

Palm™ Desktop for CLIÉ

does not start or cannot be selected from the

menu (page 56)

Continued on next page

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01US01COV.book Page 49 Monday, December 15, 2003 2:35 PM

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