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Guarantee certificate (irl) – Siemens CX75 User Manual

Page 139

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Guarantee certificate (IRL)

138

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of CX75 FUG en, A31008-H7420-A1-1-7619 (11.05.2005, 16:20)

Guarantee certificate (IRL)

Without prejudice to any claim the user (cus-

tomer) may have in relation to the dealer or

retailer, the customer shall be granted a

manufacturer’s Guarantee under the condi-

tions set out below:

• In the case of new devices and their com-

ponents exhibiting defects resulting from

manufacturing and/or material faults within

24 months of purchase, Siemens shall, at

its own option and free of charge, either re-

place the device with another device re-

flecting the current state of the art, or repair

the said device. In respect of parts subject

to wear and tear (including but not limited

to, batteries, keypads, casings, small parts

on casings, protective coverings where in-

cluded in the scope of delivery), this war-

ranty shall be valid for six months from the

date of purchase.

• This Guarantee shall be invalid if the de-

vice defect is attributable to improper care

or use and/or failure to comply with infor-

mation contained in the user manuals.

In particular claims under the Guarantee

cannot be made if:

• The device is opened (this is classed as

third party intervention)

• Repairs or other work done by persons

not authorised by Siemens.

• Components on the printed circuit board

are manipulated

• The software is manipulated

• Defects or damage caused by dropping,

breaking, lightning or ingress of moisture.

This also applies if defects or damage was

caused by mechanical, chemical, radio in-

terference or thermal factors (e.g.: micro-

wave, sauna etc.)

• Devices fitted with accessories not au-

thorised by Siemens

• This Guarantee shall not apply to or ex-

tend to services performed by the author-

ised dealer or the customer themselves

(e.g. installation, configuration, software

downloads). User manuals and any soft-

ware supplied on a separate data medium

shall be excluded from the Guarantee.

• The purchase receipt, together with the

date of purchase, shall be required as ev-

idence for invoking the Guarantee.

Claims under the Guarantee must be

submitted within two months of the Guar-

antee default becoming evident.

• Ownership of devices or components re-

placed by and returned to Siemens shall

vest in Siemens.

• This Guarantee shall apply to new devic-

es purchased in the European Union. For

Products sold in the Republic of Ireland

the Guarantee is issued by Siemens

Ireland Limited, Ballymoss Road,

Sandyford Industrial Estate, Dublin 18 -

The Republic of Ireland.

• Any other claims resulting out of or in con-

nection with the device shall be excluded

from this Guarantee. Nothing in this Guar-

antee shall attempt to limit or exclude a

Customers Statutory Rights, nor the man-

ufacturer’s liability for death or personal

injury resulting from its negligence.

• The duration of the Guarantee shall not

be extended by services rendered under

the terms of the Guarantee.

• Insofar as no Guarantee default exists,

Siemens reserves the right to charge the

customer for replacement or repair.

• The above provisions does not imply a

change in the burden of proof to the detri-

ment of the customer.

To invoke this Guarantee, please contact

our online support on the Internet

www.siemens.com/

mobilephonescustomercare

or the Siemens telephone service. The rele-

vant number is to be found in the accompa-

nying user guide.