Sony SRP-X500P - Manual (Page 35)

35
Troubleshooting
Troubleshooting
Before taking your unit in for repairs, check the operation
one more time. Should the problem persists, consult your
nearest dealer.
Launch the supplied SRP-X500P Manager software and
confirm the settings of the SRP-X500P. If this does not clear up the problem, consult the following
troubleshooting guide for a possible solution to the
problem.
Symptom Cause/Remedy
The SRP-X500P does not turn on. • Power cord is disconnected.
t Insert the power cord firmly into the AC IN connector and wall outlet.
No sound is output. • The input level controls are fully turned down.
t Rotate the controls to turn up the input level.
• The MASTER control is fully turned down.
t Rotate the control to turn up the master volume.
• ROUTING settings are incorrect.
t Use the SRP-X500P Manager to set the routing correctly.
• The SYSTEM TYPE selector setting is incorrect.
t Make correct settings.
No microphone sound is output. • The TRIM controls are fully turned down.
t Rotate the controls to turn up the input level.
Sound is distorted. • The audio input signal level is too high.
t Rotate the input level controls to turn down the input level.
No video comes out. • Video input signal settings are incorrect.
t Correct the video input signal setting.
• The PROJECTOR PROTOCOL selector setting is incorrect.
t Make correct settings.
The SRP-X500P cannot be controlled by the
devices connected to the PROJECTOR CONTROL
RS-232C or REMOTE RS-232C connector.
• The cable connection does not match the specifications of the SRP-X500P.
• The parameter settings for the RS-232C connectors do not match the specifications of
the SRP-X500P.
The PROTECTION indicator lights up. • DC voltage has flowed to the SPEAKERS CH-1 to 4 connectors due to a malfunction.
t Turn off the power.
• The internal temperature of the SRP-X500P exceeds the specified level because of the
following:
−
The impedance of the connected speakers is too low.
t Turn off the power and connect the SRP-X500P to speakers with the appropriate
impedance.
−
The ventilation holes (on the right and left sides of the SRP-X500P) are blocked by
dust.
t Clean the ventilation holes by removing the dust with a vacuum cleaner.
• A pair of speaker terminals has shorted (SPEAKERS CH-1 to 4).
t Turn off the power and remove the cause of the short circuit.