Retrieving voicemail – Snom VoIP PABX User Manual
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To enter this menu, log in to your mailbox as above, then select:
0
Mailbox options
Within this menu, the following are available:
1
Record unavailable message
- This is the message
which is used when you do not answer a call.
2
Record busy message
- This is the message which is
used when you cannot answer a call because you are busy
with another caller, or have set Do Not Disturb on your
phone.
3
Record name
- The name is used as part of the default
greeting if either an unavailable message or busy message
have not been recorded.
4
Record
or
delete temporary greeting
- once set this
greeting overrides any existing unavailable or busy
messages for the user until deleted.
5
Change password
*
Return to main menu
If no messages are recorded, the greeting is “The person at extension
XXX is busy/unavailable”
If a
name
has been recorded, then the greeting is “
name
is busy/
unavailable”
If a
busy
message is recorded, then it will override the busy message
in both of the above examples.
If an unavailable message is recorded, then it will override the
unavailable message in the above example.
If a temporary greeting is recorded, it overrides all of the above
messages until it is removed.
Retrieving Voicemail
Voicemail has the concept of both new and old messages. New
messages have not yet been heard, and old messages are ones
which have previously been heard but have not been deleted. In
addition, you may create a number of sub-folders and save messages
to these for future replay.
From the main menu, the following options are used to retrieve and
manage messages: