Snom VoIP PABX - Manual (Page 26)

Answering multiple calls
If a line light is flashing for the new call, it can be pressed to answer
the call, otherwise select the Down button to select the new call and
then press Answer from the screen menu. Press a line button to
switch to a call which arrived on a button, otherwise press Hold to
place the current call on hold, use the up/down buttons to select a
call, and then choose Resume from the screen menu.
Transferring a Call
Unattended: Press Transfer, enter the destination number and press
Transfer again.
Attended: Press Transfer, enter the destination number and press
Send or the OK key where present. Speak to the callee when
answered. Press Transfer or hangup when ready to transfer the call.
Setting up a 3-way Conference
Call the first party as normal. To add the 3rd party, press Conference,
enter the destination number and press Send or the OK key where
present. Speak to the callee when answered, and press Conference
when ready to complete the 3-way conference.
Picking up Voicemail
Press the Message button on the handset. The phone will connect to
one of the accounts on which you have a message waiting.
If no messages are waiting, or you want messages from a specific
extension, it is necessary to dial the short-code that has been
configured on your PABX.
Eyebeam
Placing a Call
Dial the number by clicking the keypad, or by typing the number at the
keyboard. Press ENTER or click the green Dial button.
Answering a Call
Click on the green button to answer a call. If the window is minimised,
or hidden, a popup appears which can be clicked to answer or reject
the call without restoring the window.
Answering multiple calls
If a second or subsequent call arrives, a popup appears which can be
clicked to answer or reject the call. The current call is put on hold in
order to answer the new call.