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Troubleshooting guide – Sharp DV-S1U User Manual

Page 29

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EN

9F21

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No malfunction.

TROUBLESHOOTING GUIDE

If the DVD player does not perform properly when operated as instructed in this Operation Manual, check the
player, consulting the following checklist.

Symptom

Cause

Remedy

No power

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Loose power plug.

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Insert the power plug firmly into the wall outlet.

The player does not
respond to the
remote control.

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The remote control is not aimed
at the sensor on the player.

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Obstacles present between the
remote control and the sensor.

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The remote control is too far
away from the player.

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Dead batteries.

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Aim the remote control directly at the sensor on
the player.

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Remove the obstacles from the signal path.

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Use the remote control within 23’ (7m) of the
player.

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Replace the batteries.

No picture

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Loose video connection.

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Wrong disc.

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Connect the video cables firmly.

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Insert a correct video disc that plays on this
player.

Disc cannot be
played

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No disc.

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Dirty disc.

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Disc is placed upside down.

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Parental lock is active.

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Insert a disc.

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Clean the disc.

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Place the disc correctly, with the label side up.

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Cancel the parental lock or change the control
level.

No sound

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Loose audio connection.

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The power of the connected
audio component is off.

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Wrong audio output settings.

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Wrong input settings on the
connected audio component.

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Copy protection is active.

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Unit accidentally set into fast
forward or reverse mode.

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The 1st layer is switching to the
2nd layer, when playing a two
layered disc.

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Connect the audio cables firmly.

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Turn the power of the audio component on.

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Correct the audio output settings.

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Correct the input settings on the audio
component.

Distorted picture

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Connect the player directly to the TV.

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There are some cases where pictures may be
slightly distorted, which are not a sign of a
malfunction.

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Although Pictures may stop for a moment, this
is not a malfunction.

Audio or subtitle
language does not
match the setup.

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The selected language is not
available for audio or subtitles
on the DVD.

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No malfunction.

The camera angle
cannot be changed.

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The DVD does not contain
sequences recorded from
different camera angles.

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No malfunction.

Audio or subtitle
language cannot be
changed.

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The DVD does not contain
audio source or subtitles in the
selected language.

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No malfunction.

“Prohibited icon”
appears on the
screen, prohibiting
an operation.

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That operation is prohibited by
the player or disc.

Notes

Some functions are not available in specific modes, but this is not a malfunction. Read the description in this
Operation Manual for details on correct operations.

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Playback from a desired track and random playback are not available during program playback.