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Troubleshooting (continued) – Sony SPP-A2770 User Manual

Page 82

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Additional Information

82

US

Troubleshooting (continued)

Symptom

You hear five short error beeps
and “NO OTHER HANDSET
REGISTERED” appears on the
display.

You cannot make a call to an
additional cordless handset
even if you press (INTERCOM)
on the cordless handset and
you hear five short error beeps,
or the cordless handset does
not ring on reception of a call
from an additional cordless
handset.

You cannot assign a station
number on the additional
cordless handset.

You do not know the station
number of the cordless handset.

You cannot hear anything from
the speaker.

No time stamp is heard.

You cannot record the greeting
properly.

The phone does not record
messages.

Remedy

• You tried to transfer the Phone Directory memory

although the system has no additional cordless
handset.

• The battery may be week. Charge the battery for more

than 12 hours (page 14).

• Move the cordless handset closer to the other cordless

handset.

• Place the cordless handset away from noise sources

(page 11).

• Make sure a station number is assigned on the

additional cordless handset.

• Make sure another cordless handset is not in use.

• Make sure the system ID is correct.
• Make sure the cordless handset is fully charged (page

14).

• Make sure all the cordless handset is placed close to

the base unit.

• If the cordless handset was registered once, you

cannot change the registration, it can only be done by
service center. Please contact 1-800-222-7669 for Sony
Direct Response Center to get the service location.

• Place the cordless handset on the charger. The station

number of the cordless handset appears on the
display.

• Attach the supplied station number sticker on the

cordless handset for remembrance’ sake.

• Press (VOL +) on the base unit to increase the

answering volume.

• Make sure the day and time are set (page 21).
• The day and time may have been cleared due to a

power interruption. Set them again (page 21).

• Keep your message between two seconds and one

minute.

• Make sure you speak about 12 inches (30 cm) away

from the microphone when recording.

• Check the answering mode. The phone cannot record

messages in announcement only mode (page 56).

• Make sure that the memory is not full. When the

remaining recording area is less than 30 seconds, the
phone switches to announcement only mode
automatically.

• The phone does not record a message that is shorter

than two seconds.

• Even if the message is longer than four minutes, the

phone only records up to four minutes.

Intercom

Answering machine

Additional cordless handset

Phone

Directory