Sprint Nextel Sprint PCS Connection Card PC-5740 - Manual (Page 67)

Section 2C: Troubleshooting Tips 59
Error: Splash Screen is Frozen
The splash screen of the Sprint PCS Connection Manager
Software is frozen.
Error: Not in Service
The Sprint PCS Connection Manager Software interface
displays the message, “Not in Service.”
Tr
oubleshooting T
ips
Possible Causes
If you are unable to resolve this
problem by restarting your PC, you
may have a resource conflict.
Suggestions
See “Resolving Resource Conflicts”on
page 67.
Possible Causes
Inadequate signal strength may
occur for any of these reasons:
a. You are outside the Nationwide
Sprint PCS Network.
b. Your antenna is not attached or is
pointed in the wrong direction.
c. You may be inside a building or
near a structure that is causing
radio interference.
Suggestions
a. Verify that you are within the
Nationwide Sprint PCS Network.
Coverage maps are
available at www.sprint.com.
b. Ensure your antenna is properly
attached and is perpendicular to
the card. Re-orient your antenna.
c. Change your location.
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