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Troubleshooting 8 – Simer Pumps 2803 User Manual

Page 8

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Troubleshooting

8

For parts or assistance, call Simer Customer Service at

1-800-468-7867 / 1-800-546-7867

SYMPTOM

POSSIBLE CAUSE(S)

CORRECTIVE ACTION

Motor will not run

Disconnect switch is off

Be sure switch is on.

Fuse is blown or circuit breaker tripped

Replace fuse or reset circuit breaker.

Wires at motor are loose,

DISCONNECT POWER; check and tighten all wiring.

disconnected, or wired incorrectly

Pressure switch contacts are dirty

DISCONNECT POWER and clean the electrical contacts.

Motor runs hot and

Voltage is too low

Check with power company. Install heavier wiring if wire size is too small.

overload kicks off

Pump cycles too frequently

See section below on too frequent cycling.

Motor runs but no

Pump in new installation did

In new installation:

water is delivered*

not pick up prime through:

1. Improper priming

1. Re-prime according to instructions.

2. Air leaks

2. Check all connections on suction line, AVC, and ejector with

shaving cream.

3. Leaking foot valve or check valve

3. Replace foot valve or check valve.

Pump has lost prime through:

In installation already in use:

1. Air leaks

1. Check all connections on suction line and well seal.

2. Water level below suction pipe inlet

2. Lower suction line into water and re-prime. If receding water level

in well exceeds 25’ (7.6M), a deep well pump is needed.

Foot valve or strainer is plugged

Clean foot valve or strainer.

Ejector or impeller is plugged

Clean ejector or impeller (See Repair Parts page).

Check valve or foot valve is stuck shut

Replace check valve or foot valve.

Pipes are frozen

Thaw pipes. Bury pipes below frost line. Heat pit or pump house.

Foot valve and/or strainer are

Raise foot valve and/or strainer above bottom of water source.

buried in sand or mud

Clean foot valve and strainer.

Water level is too low for shallow well

A deep well pump may be needed (over 25 ft. to water)

setup to deliver water

to deliver water.

Pump does not

Water level in well is lower than

A deep well jet will be needed if your well is more than 25’ (7.6M)

deliver water to full

estimated

depth to water.

capacity

Steel piping (if used) is corroded or

Replace with plastic pipe where possible, otherwise with new steel pipe.

limed, causing excess friction
Piping is too small in size

Use larger piping.

Packed well point

Backflush well point or sink new point.

Pump delivers water but

Pressure switch is out of adjustment or

DISCONNECT POWER; adjust or replace pressure switch.

does not shut off or

contacts are welded together

pump cycles too

Faucets have been left open

Close faucets.

frequently

Venturi, nozzle or impeller is clogged

Clean venturi, nozzle or impeller (See Repair Parts page).

Standard pressure tank is waterlogged

Drain tank to air volume control port. Check AVC for defects. Check

and has no air cushion

all connections for air leaks.

Pipes leak

Check connections.

Foot valves leak

Replace foot valve.

Air charge too low in pre-charged tank

DISCONNECT POWER and open faucets until all pressure is relieved.
Using tire pressure gauge, check air pressure in tank at valve stem
located on the tank. If necessary, adjust air pressure in tank to 28 PSI
(2 PSI lower than switch cut-in setting). Check air valve for leaks (use
shaving cream) and replace core if necessary.

Air spurts from faucets

Pump is picking up prime

When pump has picked up prime, it should pump solid water with no air.

Leak in suction side of pump

Suction pipe is sucking air. Check joints for leaks with shaving cream.

Well is gaseous

Consult factory about installing a sleeve in the well

Intermittent over-pumping of well.

Lower foot valve if possible, otherwise restrict pump discharge

(Water drawn down below foot valve.)

* (Note:

Stop pump;

then check prime
before looking for
other causes.
Unscrew priming
plug and see if water
is in priming hole).

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