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Troubleshooting, Checklist before svc calls – Samsung SR8845 User Manual

Page 41

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Troubleshooting

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Troubleshooting

05
TROUBLESHOOTING

CHECkLIST BEFORE SVC CALLS

SYMPTOM

CHECkLIST

MEASURE TO TAkE

Robotic vacuum

cleaner cannot
find the charger.

Check whether the power

plug of the charger is plugged

correctly into the outlet.

If there are any obstacles within

a range of about 1m in front of

the charger and about 0.5m

range to the left and right of the

charger, you should remove the

obstacles.

If there are any foreign

substances on the change pin,

wipe them off with a dry towel.

Is the VIRTUAL GUARD installed

near the charger?

Move the VIRTUAL GUARD to

another place so that the robotic

vacuum cleaner can charge

automatically.

Is the distance detection

sensor of the VIRTUAL GUARD

facing the charger?

Change the direction of the

VIRTUAL GUARD or set the

distance to an appropriate value.

Robotic vacuum

cleaner passes
through the

VIRTUAL GUARd.

Are the batteries of the VIRTUAL

GUARD worn out?

Replace the batteries.

(2 type D (LR20) alkaline

batteries)

Is the VIRTUAL GUARD set to

Guard (virtual door) mode?

Set the VIRTUAL GUARD to

Fence (virtual wall) mode.

Is the Mode lamp turned off?

Check if the VIRTUAL GUARD

is turned off and then set the

VIRTUAL GUARD to a desired

mode.

The battery

usage time of the

VIRTUAL GUARd

is too short.

Are you using manganese drycell
batteries?

Replace the batteries with new
alkaline batteries.
(2 type D (LR20) alkaline
batteries)

DJ68-00518G(SR8845)(EN)-0.0.indd 41

2010.2.9 2:54:22 PM