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Questions & answers – Siemens S56 User Manual

Page 127

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Questions & Answers

128

S56 am, A31008-H5700-A40-1-7619 (12. May 2003, 17:19)

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Questions &
Answers

If you have questions relating to use of your handset, we are ready to help you at our website

www.my-siemens.com/customercare around the clock. For your information we have list-

ed below some frequently asked questions and answers.

Problem

Possible causes

Possible solution

Phone cannot

be switched on.

On/Off key not pressed long

enough.

Press On/Off key for at least two seconds.

Battery empty.

Charge battery. Check charging indicator in display.

Battery contacts dirty.

Clean contacts.

See also below under "Charging

error"

Standby time is

too short.

Frequent use of organizer and

games.

Restrict use if necessary.

Speed search activated.

Deactivate speed search (page 107).

Display illumination on.

Switch off display illumination (page 91).

Unintentional keystrokes (illumi-

nation!).

Activate key lock (page 94).

Charging error

(charge icon

not displayed).

Battery totally discharged.

1) Plug in charger cable, battery is on charge.

2) Charge icon appears after approx. 2 hours.

3) Charge battery.

Temp. out of range

41 °F to 104 °F.

Make sure the ambient temperature is right, wait for a

while, then recharge.

Contact problem.

Check power supply and connection to the phone.

Check battery contacts and device interface, clean

them if necessary, then insert battery again.

No power supply.

Use different power socket, check power supply.

Wrong charger.

Only use original Siemens accessories.

Battery faulty.

Replace battery.

SIM error

SIM card not inserted correctly.

Check that the SIM card is inserted correctly

(page 13).

Dirty SIM card contacts.

Clean SIM card with a dry cloth.

SIM card with wrong voltage.

Use 3V SIM cards only.

SIM card damaged (e.g. broken). Carry out a visual check. Change SIM card at service

provider.