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Before contacting a service center – Samsung SCX-4100 User Manual

Page 80

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80

Before contacting a service center

Symptom

Causes

Remedy

- White balance setting is

incorrect

- Exposure is excessive

- Cable connection is

incorrect

- The camera is off
- There are no batteries,

the batteries are
exhausted or the AC
adapter is not connected.

- The operating system is

not Windows 98, 98SE,
2000, ME, XP/ Mac OS
9.0~10.2. Alternatively
the PC does not support
USB

- The camera driver is not

installed

Colour of image
is different to
the original
scene

Images are too
bright

When using the
PC’s explorer,
the [Removable
Disk] file does
not show

- Select appropriate White balance

- Reset exposure compensation

- The external monitor has

not been connected
properly with the camera

- There are incorrect files

in the memory card

No image on
external monitor

- Check the connection cables

- Insert a memory card that has correct

files

- Check the connection

- Turn the camera on
- Insert new batteries or check the

adapter connection

- Install Windows 98, 98SE, 2000, ME,

XP/ Mac OS 9.0~10.2 to PC that
supports USB

- Install a [USB Storage Driver]

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