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Technical assistance and service, Limited lifetime warranty coverage (u.s. only), Exclusions and limitations – Sonance MARINERSST User Manual

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TECHNICAL ASSISTANCE AND SERVICE

If you any have questions about the operation or installa-
tion of this product, please call our Technical Assistance
Department on any business day at (800) 582-0772 or (949)
492-7777; from 7 a.m. to 5 p.m., PST.

If your speakers should need repair or service, contact your Sonance Authorized

Dealer for help, or use the following procedure:
1. Prior to calling, note the product’s model number, serial number, purchase date,

and the name and address of the dealer where you purchased the product.

2. Contact our Technical Assistance Department at the above number(s) and

describe the problem the unit is experiencing. If applicable, they will issue a

Return Authorization Number.

IMPORTANT: YOU MUST HAVE PRIOR AUTHORIZATION
TO RETURN YOUR SPEAKER TO SONANCE!

3. If you’re directed to return the unit to Sonance for repair, pack the unit in its

original shipping carton. If needed, you can obtain replacement packaging from

us for a small charge. Note: it is best if you place the box into an additional

outer “overcarton” before shipment to minimize a chance of theft in shipment.

Please include a copy of the original bill of sale inside the package.

4. Contact a package delivery company such as United Parcel Service or Federal

Express to arrange prepaid (not collect) shipping. Do not use the U.S. Postal

Service.

IMPORTANT: Freight collect shipments will be refused.

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6. Ship the packaged unit to:

Q

UALITY

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AN

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, CA 92672-7531

LIMITED LIFETIME WARRANTY COVERAGE
(U.S. ONLY)

S

ONANCE WARRANTS TO THE ORIGINAL RETAIL PURCHASER ONLY THAT THIS

S

ONANCE PRODUCT WILL BE FREE FROM DEFECTS IN MATERIALS AND WORK

-

MANSHIP

,

PROVIDED

THE

SPEAKER WAS

PURCHASED

FROM A

S

ONANCE

A

UTHORIZED

D

EALER

.

Defective products must be shipped, together with proof of purchase, prepaid

insured to the Authorized Sonance Dealer from whom they were purchased, or to

the Sonance factory at the address listed on this instruction manual.

Freight collect shipments will be refused. It is preferable to ship this product in

the original shipping container to lessen the chance of transit damage. In any case,

the risk or loss or damage in transit is to be borne by the purchaser. If upon

examination at the factory or Authorized Sonance Dealer it is determined that the

unit was defective in materials or workmanship at any time during this warranty

period, Sonance or the Authorized Sonance Dealer will, at its option, repair or

replace this product at no additional charge, except as set forth below. If this

model is no longer available and can not be repaired effectively, Sonance, at is

sole option, may replace the unit with a current model of equal or grater value.

In some cases where a new model is substituted, a modification to the mounting

surface may be required. If mounting surface modification is required, Sonance

assumes no responsibility or liability for such modification. All replaced parts and

product become the property of Sonance. Products replaced or repaired under this

warranty will be returned to the original retail purchaser, within a reasonable time,

freight prepaid.
This Warranty does not include service or parts to repair damage caused by acci-

dent, disaster, misuse, abuse, negligence, inadequate packing or shipping procedures,

commercial use, voltage inputs in excess of the rated maximum of the unit, or

service, repair or modification of the product which has not been authorized or

approved by Sonance. This Warranty also excludes normal cosmetic deterioration

caused by environmental conditions. This Warranty will be void if the Serial Number

on the product has been removed, tampered-with or defaced. This Warranty is in

lieu of all other expressed warranties. If the product is defective in materials or

workmanship as warranted above, the purchaser’s sole remedy shall be repair or

replacement as provided above. In no event will Sonance be liable for any inci-

dental or consequential damages arising out of the use or inability to use the

product, even if Sonance or an Authorized Sonance Dealer has been advised of the

possibility of such damages, or for any claim by any other party.
Some states do not allow the exclusion or limitation of consequential damages, so

the above limitation and exclusion may not apply. All implied warranties on the

product are limited to the duration of this expressed Warranty. Some states do not

allow limitation on the length of an implied warranty. If the original retail pur-

chaser resides in such a state, this limitation does not apply.

EXCLUSIONS AND LIMITATIONS

The warranty set forth above is in lieu of all other warranties, express or implied,

of merchantability, fitness for a particular purpose, or otherwise. The warranty is

limited to Sonance products registered herein and specifically excludes any dam-

age to loudspeakers and other allied or associated equipment which may result for

any reason from use with this product. Sonance shall, in no event, be liable for

incidental or consequential damages arising from any breach of this warranty or

otherwise. This warranty gives you specific legal rights, and you may have other

rights which vary from state to state.

©2007 Sonance. All rights reserved. Sonance, Sonance Symphony, Single-Stereo Technology, RotoLock and FastMount are registered trademarks of Dana Innovations.

Due to continuous product improvement, all features and specifications are subject to change without notice. For the latest Sonance product specification information visit

our website: www.sonance.com

212 Avenida Fabricante • San Clemente, CA 92672-7531 USA • (800) 582-7777 or (949) 492-7777 • FAX: (949) 361-5151 • Technical Support: (800) 582-0772

www.sonance.com

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