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Sony CMT HPZ7 User Manual

Page 31

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The remote does not function.

• Remove the obstacle.

• Move the remote closer to the system.

• Point the remote at the system’s sensor.

• Replace the batteries (R6/size AA).

• Locate the system away from the fluorescent light.

The system can not be turned on even though
you have pressed
?/1.

• Make sure the power cord is connected to wall

outlet.

CD player

“LOCKED” appears.

• Contact your Sony dealer or local authorized Sony

service facility.

The disc does not eject.

• You cannot eject the disc during CD Synchro

Recording. Press x on the unit to cancel the CD
Synchro Recording, then press Z on the unit to
eject the disc.

• Consult your nearest Sony dealer.

Play does not start.

• Check whether a disc is loaded.

• Wipe the disc clean (page 34).

• Replace the disc.

• Load the disc that this system can play (page 7).

• Load the disc correctly.

• Load the disc with the label side up.

• Remove the disc and wipe away the moisture on

the disc, then leave the system turned on for a few
hours until the moisture evaporates.

• Press N (or CD HS on the unit) to start play.

Disc access takes a long time.

• Set “CD POWER” and “ON” by CD power

manage function (page 19).

The sound skips.

• Wipe the disc clean (page 34).

• Replace the disc.

• Try moving the system to a place without

vibration (e.g., on top of a stable stand).

• Try moving the speakers away from the system, or

placing them on separate stands. When you listen
to a track with bass sounds at high volume, the
speaker vibration may cause the sound to skip.

Play does not start from the first track.

• Press PLAY MODE repeatedly until both “PGM”

and “SHUF” disappear to return to Normal Play.

Tracks on the ATRAC CD or MP3 CD cannot be
played back.

• Recording was not performed according to the

ISO9660 Level 1 or Level 2 format, or Joliet in the
expansion format.

• The MP3 file does not have the extension “.MP3”.

• The data is not stored in ATRAC3plus/MP3

format.

• Discs containing MP3 files other than MPEG 1, 2,

2.5 Audio Layer-3 files cannot be played.

Tracks on the ATRAC CD or MP3 CD take
longer to play back than others.

• After the system reads all tracks on the discs,

playback may take more time than usual if:

– the number of groups or tracks on the disc is

very large.

– the album and track organization structure is

very complex.

Title information do not appear correctly.

• Use a disc that conforms with ISO9660 Level 1,

Level 2 or Joliet in the expansion format.

• The disc ID3 tag is not ver. 1 nor ver. 2.

• The characters that can be displayed by this

system are as follows:

– Upper cases (A to Z)

– Numbers (0 to 9)

– Symbols (’< > * + , – /@[\] _ `)

Other characters may not be displayed correctly.

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