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Before contacting a service center – Samsung A63 User Manual

Page 90

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90

Before contacting a service center

Please check the following

Symptom

Causes

Remedy

- Insert fresh batteries

- Connect an AC Power Adapter

- Insert the batteries according to the polarity

marks (+, -)

- There is low battery capacity

- An AC Power Adapter is not

connected

- Batteries are inserted

incorrectly with the reverse

polarities

- The batteries are exhausted

- The Camera is turned off

automatically

- The Adapter plug is not

connected securely

- The Camera is being used in

low temperatures

- There is insufficient memory

capacity

- The memory card has not

been formatted

- The memory card is exhausted

- The camera’s power is off

- The batteries are exhausted

- The memory card is locked

- Batteries are inserted

incorrectly with the reverse

polarities

The camera doesn t

switch on

The camera power

ceases whilst in use

Batteries drain

quickly

Camera does not

take images when

pressing the

Shutter button

- Insert fresh batteries

- Press the power button to reactivate camera

- Remove and re-insert the plug

- Keep the camera in warm conditions

(i.e. inside a coat or jacket) and only remove it

in order to take images

- Delete unnecessary image files

- Format the memory card (p.79)

- Insert a new memory card

- Turn the camera power on

- Insert fresh batteries

- Refer to [CARD LOCKED!] error message

(p.89)

- Insert the batteries according to the polarity

marks (+, -)

- The camera was stopped due

to a malfunction

The camera

suddenly stops

working while in use

- Remove /re-insert batteries and switch the

camera on