Seagate ST19171FC User Manual

Page 11

Barracuda 9FC Installation Guide, Rev. A

are on hold. Recordings are accessible 24 hours a day, 7 days a
week.

SeaTDD: (408) 438-5382

TDD is a telecommunication device for the deaf where two peo-
ple can communicate using a keyboard connected to the phone
line. A TDD device is required to access this service. You can
send questions or comments 24 hours a day. One-on-one
exchanges with a technical support specialist are available from
8:00

. to 5:00

. PST, Monday through Friday.

SeaBOARD

The Seagate Technical Support Bulletin Board System (BBS) is
available 24 hours a day, 7 days a week. A modem is required to
access this service. The communications software must be set
for eight data bits, no parity, and one stop bit (8N1). These oper-
ate at 300 to 9600 baud. With this service you can access:

• Specifications and jumper configurations
• Reprints of documentation
• Utilities that you can download to your own computer

SeaBOARD location

Modem number

USA, Mexico, Latin America........................(408) 438-8771
England .......................................................44-1-62-847-8011
Germany......................................................49-89-140-9331
Singapore ....................................................65-292-6973
Australia ......................................................61-2-756-2359
Canada........................................................(416) 856-5581
France .........................................................(+33 1) 48-25-35-95
Korea ...........................................................82-2-556-7294
Thailand.......................................................662-531-8111