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Technical support services – Seagate ST19171FC User Manual

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Barracuda 9FC Installation Guide, Rev. A

Technical support services

Seagate Technology provides technical support literature and
diagnostic utilities to authorized distributors. Please contact your
dealer for technical support and installation troubleshooting.
Product technical support is available for all Seagate products by
calling the SeaFAX™, SeaFONE™, SeaTDD™, or Sea-
BOARD™ services. These are toll calls if you dial from outside
of the number’s local dialing area. Seagate also has a forum on
CompuServe and an internet site.

SeaFAX: USA 1-800-SEAGATE;
England 44-1-62-847-7080; Australia 61-2-756-5170

Use a touch-tone telephone to access Seagate’s automated
FAX system and select technical support information by return
FAX. This service is available 24 hours a day, 7 days a week.

CompuServe forum

Online support for Seagate products is available on Com-
puServe. This includes an extensive question and answer mes-
sage base, downloadable utilities, and documentation files in
Adobe

TM

Acrobat

TM

format which you can download and view

from your own computer. Type “Go Seagate” to access this
service.

Internet site: www.seagate.com; ftp.seagate.com

Support services, product information, and much more is pro-
vided on this web site.

SeaFONE: 1-800-SEAGATE

Technical support specialists are available from 8:00

A

.

M

. to

5:00

P

.

M

.

PST, Monday through Friday. Recorded technical

information on selected Seagate products is provided while you