Sanyo LNS-W10 - Manual (Page 36)

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SOS HELP LINE
At Sanyo, fulfilling the needs of our customers is a priority. That’s why we
created our SOS customer service program that guarantees satisfaction.
NATIONWIDE CUSTOMER SUPPORT
SOS is there to help you. Our friendly and knowledgeable product
specialists will quickly answer your questions about setup and use of Sanyo
telephone products. Simply call toll free from anywhere in Canada to
connect to our no-charge, SOS support and service network:
1-800-263-2244
between 8:30 am – 7:00 pm EST
Or visit our website at www.sanyoservice.com, and click the Customer
Relations button to get access to our FAQ’s (Frequently Asked Questions)
and other helpful features.
STAY-AT-HOME CONVENIENCE
It’s a nuisance making another trip to the store when you’re stuck. Now with
SOS, all that’s necessary is a quick call for your home for product
assistance.
HASSLE-FREE EXCHANGE
Should your Sanyo telephone require servicing due to a manufacturing
defect during the warranty period. SANYO Canada will ship prepaid a
replacement unit* within two business days after receiving your defective
unit. Consumers are responsible for the shipping costs of the unit back
to Sanyo.
For older, non-current models, replacement units may not be available, in
which case our regular warranty conditions will apply.
GUARANTEED QUALITY
All SOS replacement sets are checked and serviced by factory-authorized
technicians before being sent out.
SOS means you never have to worry.
C.O.D. and/or Collect shipments will not be accepted.
Unit must be returned to Sanyo in its original box with all accessories, i.e.:
owner’s manual, battery, adaptor, telephone cord, etc.