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Pg. 48), Other problems, Troubleshooting – JVC GR-D370AH User Manual

Page 48

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TROUBLESHOOTING

48

EN

MasterPage: Left

● Shooting was performed under backlit conditions.

➜Press BACKLIGHT. (੬ pg. 40)

● The subject is too bright.

➜Set “

” to “SPOTLIGHT”. (

੬ pg. 42)

● The Sepia (SEPIA) or Monotone (MONOTONE)

mode is activated.

➜Disengage the Sepia (SEPIA) or Monotone

(MONOTONE) mode before setting White
Balance. (

੬ pg. 42)

● When shooting in the dark, the unit becomes

highly sensitive to light when “GAIN UP” is set to
“AUTO”.

➜If you want the lighting to look more natural, set

“GAIN UP” to “AGC” or “OFF”. (

੬ pg. 32, 34)

Other problems

● Charging is difficult in places subject to extremely

high/low temperatures.

➜To protect the battery, it is recommended to

charge it in places with a temperature of 10°C to
35°C. (

੬ pg. 52)

● The battery pack is not attached firmly.

➜Detach the battery pack once again and re-attach

it firmly. (

੬ pg. 14, 15)

● The date/time is not set.

➜Set the date/time. (੬ pg. 17)

● The built-in clock battery has run out and the

previously set date/time has been erased.

➜Consult your nearest JVC dealer for replacement.

● Files stored in the memory card are protected.

➜Remove protection from the files stored in the

memory card and delete them. (

੬ pg. 29)

● This is not a malfunction.

➜By recording with “DIS” de-activated (੬ pg. 32, 33)

this can be avoided.

● The DV cable was plugged/unplugged with power

turned on.

➜Turn the camcorder’s power off and on again,

then operate it.

● In places subject to low temperature, images

become dark due to the characteristics of the
LCD monitor. This is not a malfunction.

➜Adjust the brightness and angle of the LCD

monitor. (

੬ pg. 18, 20)

● When the LCD monitor’s fluorescent light reaches

the end of its service life, images on the LCD
monitor become dark.

➜Consult your nearest JVC dealer.

● The LCD monitor and the viewfinder are made

with high-precision technology. However, black
spots or bright spots of light (red, green or blue)
may appear constantly on the LCD monitor or the
viewfinder. These spots are not recorded on the
tape. This is not due to any defect of the unit.
(Effective dots: more than 99.99%)

● The battery’s charge is low.

➜Install a fully charged battery. (੬ pg. 14)

➜Push in the memory card a few more times.

(

੬ pg. 19)

The image taken using Snapshot is too
dark.

The image taken using Snapshot is too
bright.

White Balance cannot be activated.

The image looks like the shutter speed is
too slow.

The POWER/CHARGE lamp on the
camcorder does not light during charging.

“SET DATE/TIME!” appears.

Files stored in the memory card cannot be
deleted.

When the image is printed from the printer,
a black bar appears at the bottom of the
screen.

When the camcorder is connected via the
DV connector, the camcorder does not
operate.

Images on the LCD monitor appear dark or
whitish.

Coloured bright spots appear all over the
LCD monitor or the viewfinder.

The cassette will not load properly.

The memory card cannot be removed from
the camcorder.

GR-D370AH_EN.book Page 48 Monday, April 17, 2006 2:24 PM