Headset operation, Basic operation, Headset/handset/handsfree modes – Interquartz IQ750 User Manual
Page 20: Trainee/supervisor mode, Basic operation 0, Headset/handset/handsfree modes 0, Trainee/supervisor mode 0
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5. HEADSET OPERATION
The IQ750 can be configured to suit many different headsets - please consult the
INSTALLATION section for details to get the best performance from your headset.
BASIC OPERATION
To make or receive call using the Headset:
1.
Press HANDSFREE/HEADSET
2.
If you are making an outgoing call, dial the required number
3.
To revert from Headset mode to Handsfree mode during a call from Headset
mode, unplug the Headset
4.
Speak as necessary
5.
To hang up, press HANDSFREE/HEADSET
HEADSET/HANDSET/HANDSFREE MODES
A call can be switched between modes as follows:
1.
To revert to Handset mode from Headset mode, lift Handset
2.
To revert back to Headset mode during Handset mode, press
HANDSFREE/HEADSET.
TRAINEE/SUPERVISOR MODE
Allows the Handset and Headset to be used in tandem. This will enable a supervisor to
monitor a trainee’s progress during a call, or “take over” a call. The following procedures
assume that the trainee is wearing the Headset and a call is in progress.
1.
During a trainee’s call the supervisor may lift the Handset (Handsfree/Headset indicator
will turn off)
2.
Quickly press HANDSFREE/HEADSET and the indicator will illuminate
3.
The trainee may continue the conversation with the supervisor only listening to the
call.