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Headset operation, Basic operation, Headset/handset/handsfree modes – Interquartz IQ750 User Manual

Page 20: Trainee/supervisor mode, Basic operation 0, Headset/handset/handsfree modes 0, Trainee/supervisor mode 0

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5. HEADSET OPERATION

The IQ750 can be configured to suit many different headsets - please consult the

INSTALLATION section for details to get the best performance from your headset.

BASIC OPERATION

To make or receive call using the Headset:

1.

Press HANDSFREE/HEADSET

2.

If you are making an outgoing call, dial the required number

3.

To revert from Headset mode to Handsfree mode during a call from Headset

mode, unplug the Headset

4.

Speak as necessary

5.

To hang up, press HANDSFREE/HEADSET

HEADSET/HANDSET/HANDSFREE MODES

A call can be switched between modes as follows:

1.

To revert to Handset mode from Headset mode, lift Handset

2.

To revert back to Headset mode during Handset mode, press

HANDSFREE/HEADSET.

TRAINEE/SUPERVISOR MODE

Allows the Handset and Headset to be used in tandem. This will enable a supervisor to

monitor a trainee’s progress during a call, or “take over” a call. The following procedures

assume that the trainee is wearing the Headset and a call is in progress.

1.

During a trainee’s call the supervisor may lift the Handset (Handsfree/Headset indicator

will turn off)

2.

Quickly press HANDSFREE/HEADSET and the indicator will illuminate

3.

The trainee may continue the conversation with the supervisor only listening to the

call.