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Troubleshooting the openview adapter – IBM Enterprise Console User Manual

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Segment Marginal

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Network Normal

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Network Marginal

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Segment Added

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Segment Deleted

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Network Added

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Network Deleted

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Connection Added

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Change Polling Period

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Forced Poll

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Manage Node

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Unmanage Node

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Manage Segment

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Unmanage Segment

All OpenView events are supported by the OpenView adapter.

Troubleshooting the OpenView Adapter

Perform the following steps to troubleshoot the OpenView adapter:

1.

Make sure that the tecad_hpov.lrf entry is correct and has been registered with
OpenView using the ovaddobj command.

2.

If the adapter does not start, look for errors in the .lrf, .oid, and .cds files.

3.

If the adapter stops unexpectedly, look for data that is not valid being passed
in a trap or functions. For example, PREFIX is called on a list of strings value
instead of a string value.

4.

Change all /dev/null entries in the .err file to the file name you want. Stop and
restart the adapter, send an event through, and then look in the trace file to see
what processing was done on the event.

5.

Look in /tmp/hpov_start.err for possible startup errors from the tecad_hpov.sh
script.

Chapter 5. OpenView Adapter

77