beautypg.com

Troubleshooting guide – Integra DTR-7.3 User Manual

Page 74

background image

74

Troubleshooting guide

VIDEO and AUDIO

Desired picture does not appear.

• Improper connection.

➞ Check connections. Insert the plugs and connectors

completely (see pages 16, 19).

• Video Setup Sub-menu settings are incorrect.

➞ Check settings at Setup Menu → Input Setup Menu → Video

Setup Sub-menu (see page 48).

No OSD Menu display.

• Improper connection.

➞ Check connections (see pages 17).

• OSD Menu is displayed when monitor is connected to VIDEO or

S VIDEO of MONITOR OUT.

➞ Check connections (see page 17).

Audio and video do not match.

• Improper connection.

➞ Check connections (see page 16, 19).

• Video Setup Sub-menu settings are incorrect.

➞ Check settings at Setup Menu → Input Setup Menu → Video

Setup Sub-menu (see page 48).

Audio is not heard or audio from different source is
heard.

• Digital Setup Sub-menu settings are incorrect.

➞ Check settings at Setup Menu → Input Setup Menu → Digital

Setup Sub-menu (see page 46).

No picture appears on the TV screen (or monitor).

• TV (or monitor) is not set to receive the output signals from the

receiver.
➞ Set the TV (or monitor) to the receiver input.

• Video cable is not connected securely.

➞ Check connections (see pages 16, 19).

• Input source is connected to the COMPONENT VIDEO IN

connectors.
➞ Make sure TV (or monitor) is connected to COMPONENT

VIDEO OUT connectors (see page 17).

REMOTE CONTROLLER

Front panel controls function but remote controller
controls do not.

• No batteries in remote controller.

➞ Insert batteries (see page 7).

• Batteries have worn out.

➞ Replace batteries (see page 7).

• Remote controller is not pointed at the remote sensor of the

DTR-7.3.

➞ Point the remote controller at the remote sensor of the DTR-

7.3 (see page 7).

• Remote controller is too far from the DTR-7.3.

➞ Operate the remote controller within 16 feet (5 meters) (see

page 7).

• Remote controller is functioning in a different mode

➞ Press the RCVR Mode button.

OTHER

LATE NIGHT function cannot be used.

• Playback source is not Dolby Digital encoded.

➞ Check that the DOLBY DIGITAL indicator lights up on the

display.

Re-EQ function cannot be used.

• Listening mode is set to Theater-Dimensional, THX, or Direct/

Pure Audio.

➞ Select different listening mode (see page 58).

Desired parameter cannot be set.

• Parameter may not be able to be set due to current listening

mode.
➞ Check settings in Audio Adjust Menu (see page 58).

Multichannel audio is not output.

• The Multichannel setting is set to “No.”

➞ Set the Multichannel setting to “Yes” at Setup Menu → Input

Setup Menu

→ Multichannel Setup Sub-menu (see page 47).

• Input source is not connected to MULTI CHANNEL INPUT

port.

➞ Check connections (see page 27).

Components in remote zone (Zone 2) do not operate
properly.

• Components are incorrectly connected.

➞ Check connections.

• Objects are interfering with remote controller signals.

➞ Move inferring objects away from path of remote controller

signals.

Sound is sometimes heard and sometimes not heard
with digital sources.

• One digital input format has been specified so other digital

formats are not played.
➞ Select “All” at Setup Menu → Input Setup Menu → Digital

Setup Sub-menu

→ Digital Format (see page 47).

Noise during playback or skipping of the beginning
sounds occurs with DTS sources, PCM sources, and
other digital sources.

• When “All” is set for the digital format setting, time is required

to change formats when different sources are played.

➞ Try specifying the format you are playing at Setup Menu →

Input Setup Menu

→ Digital Setup Sub-menu → Digital

Format (see page 47).

The unit cannot be switched to Dolby EX or DTS-ES
mode.

• “Surr Back/Zone 2” is set to “Zone 2.”

➞ Change the “0. Hardware Setup → 0-2. Surr Back/Zone 2

Sub-menu” setting to “Surr Back.” (See page 41)

• The “Surr Back” setting is set to “None.”

➞ Set the “Surr Back” setting to “Large” or “Small” at Setup

Menu

→ “1. Speaker Setup Menu” → “1-1. Speaker Config

Sub-menu” (see page 43).