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Questions & answers – Siemens CF62 User Manual

Page 96

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Questions & Answers

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right page (95)

of CF62 Leopard en, A31008-H6050-A1-1-7619 (28.04.2004, 11:45)

Questions & Answers

If you have any questions on the use of your phone, you can contact us at

www.siemens-mobile.com/customercare around the clock. As further help we have

listed below some frequently asked questions and answers.

Problem

Possible causes

Possible solution

Phone cannot be

switched on.

On/Off key not pressed long

enough.

Press On/Off key for at least two seconds.

Flat battery.

Charge battery. Check charging indicator in the

display.

Battery contacts dirty.

Clean contacts.

See also below under

"Charging error".

Too little standby

time.

Frequent use of organiser and

games.

Restrict use if necessary.

Fast search activated.

Deactivate fast search (page 78).

Display illumination on.

Switch off display illumination (page 67).

Unintentional keystrokes

(illumination!).

Close clamshell (page 7).

Charging error

(charge icon not

displayed).

Battery totally discharged.

1) Plug in charger cable, battery is on charge.

2) Charge icon appears after approx. 2 hours.

3) Charge battery.

Temperature out of range:

+5 °C to +40 °C.

Make sure the ambient temperature is right, wait for a

while, then recharge.

Contact problem.

Check power supply and connection to the phone.

Check battery contacts and phone connection socket,

clean them if necessary, then insert battery again.

No mains voltage.

Use different mains power socket, check mains

voltage.

Wrong charger.

Only use original Siemens accessories.

Battery faulty.

Replace battery.

SIM error.

SIM card not inserted correctly. Check that the SIM card is inserted correctly (page 9).
Dirty SIM card contacts.

Clean SIM card with a dry cloth.

SIM card with wrong voltage.

Use 3V SIM cards only.

SIM card damaged

(e.g. broken).

Carry out a visual check. Change SIM card at service

provider.