3 repair procedures for international distributors, 4 replacement parts, 3 technical support – Multi-Tech Systems MT56DSU-S User Manual
Page 27: 4 internet site, Appendix, Repair procedures for international distributors, Replacement parts, 3 technical support 5.4 internet site, Appendix a - application examples
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Chapter 5 - Service & Warranty
Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse,
or user-caused damages are billed on a time-plus-materials basis.
5.2.3 Repair Procedures for International Distributors
Procedures for International Distributors of Multi-Tech products are on the distributor web site:
www.multitech.com
5.2.4 Replacement Parts
SupplyNet, Inc., can supply you with replacement power supplies, cables and connectors for selected Multi-
Tech products. You can place an order with SupplyNet via mail, phone, fax or the Internet at the following
addresses:
Mail:
SupplyNet, Inc.
614 Corporate Way
Valley Cottage, NY 10989
Phone: 800 826-0279
Fax:
914 267-2420
Email:
Internet:
5.3
Technical Support
Multi-Tech Systems has an excellent staff of technical support personnel available to help you get the most
out of your Multi-Tech product. If you have any questions about the operation of this unit, please call 800 972-
2439 (USA and Canada) or 763 785-3500 (international and local). Please have modem information
available. You can also contact Technical Support by e-mail at the following addresses:
Country
Telephone
U.S.A., Canada
800 972-2439
France:
+(33) 1-64 61 09 81
India:
+91 (124) 6340778
U.K.:
+(44) 118 959 7774
Rest of world:
+763 717-5863
Please note the status of the modem before contacting Technical Support. Status information can include the
state of the LED indicators, screen messages, diagnostic test results, problems with a specific application,
etc.
5.4
Internet Site