Motorola CENTRACOM 6880801D90-D - Manual (Page 9)

Foreword and Table of Contents (U.P.) vii
Getting Help
Please read this manual before performing any installation or operations.
When a program is activated, select the Help menu at the top of the
screen for the Help file to be displayed.
If there is a problem loading or operating software, or if the console does
not appear to be working properly, refer to "Troubleshooting" or contact
the supervisor for help.
To request technical assistance call the Motorola System Support Center:
• Motorola and MMS - (800) 221-7144
• End Users or Customer - (800) 323-9949
Please have the following information ready before calling:
• The Customer name and phone number
• The Service Shop or Provider name and phone number
• A description of the problem
• Any remote dial-up numbers (if applicable)
• Serial number of equipment
• Gold CD-ROMs, and CDM/ADM/Elite software version numbers
• COIM Firmware version
• If upgraded, the Factory order number of the upgrade
• Proof of coverage under warranty, maintenance agreement, or a valid
P.O. number for flat rate charge
6880801D90-D 6880801D90-D