MITSUBISHI ELECTRIC 838 SERIES - Manual (Page 94)

94 Appendices
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Appendix E: Troubleshooting, continued
General TV Operation
Symptom Remarks
11. I have turned on CEC for my HDMI devices but
control is erratic and I wish to disable it.
• First turn off the TV’s HDMI control for the specific device.
Open the Inputs > HDMI Control menu, select the device,
select Off.
• Disable CEC on the device itself. See the device’s instruc-
tions.
• If the problem persists, do the following:
1. Disconnect the device from the TV.
2. Open the Inputs > Name menu and select Delete for
the device.
3. Reconnect the device to the TV and Auto Input Sensing
will recognize the device with CEC disabled.
TV Channels
Symptom Remarks
1. The TV takes several seconds to respond to
channel changes.
• It is normal for digital channels to take longer to tune in.
• Press
ENTER after entering a channel number to minimize
delays.
• Use a 4-digit number for an over-the-air digital channel.
• Use a 6-digit number for digital cable channels if your cable
service is able to recognize 6-digit channel numbers.
2. You cannot access a channel. • Use number keys instead of CH.
• Be sure the channel you want to view is in memory.
• Check that the TV is switched to the correct device or
antenna for that channel by pressing the INPUT key.
• Make sure the Lock > Parental menu lock is set to Off.
• If you cannot tune to a virtual digital channel even though the
TV has already memorized digital channels, tune to the physi-
cal channel number used by the broadcaster. The virtual
channel will then be automatically added to memory.
• You may be trying to tune to an analog channel that is no
longer broadcasting.
3. When ChannelView list is displayed, informa-
tion appears incomplete
• Press INFO to update the display for the highlighted channel.
• Make sure the TV clock is set correctly. Program information
is displayed only for the currently tuned channel.
• Available information is sent from the broadcaster or cable
provider. No other data is available.