Philips Magnavox 32MF338B - Manual (Page 34)

34
EN
T
ROUBLESHOOTING
Troubleshooting Guide
If the TV does not perform properly when operated as instructed in this User Manual, check the following chart and
all connections once before calling for service.
5
Symptom Remedy
T
V
No power
Be sure the power cord is plugged in.
If a power failure occurs, unplug the power cord for 30 minutes to allow the TV to
reset itself. •
•
No picture or sound
Check if the power is on.
Check if the right input mode is selected.
View other TV channels. The problem might be limited to the broadcasting station.
Turn off the power and wait for about 1 minute, then turn on the TV again. •
•
•
•
No color
View other TV channels. The problem might be limited to the broadcasting station.
Adjust the “Color” in the main menu. •
•
Sound OK, picture poor
Electrical interference from nearby appliances may affect picture quality.
Adjust “Contrast” and “Brightness” in the main menu.
View other TV channels. The problem might be limited to the broadcasting station. •
•
•
Ghosts,lines or streaks in
picture Electrical interference from nearby appliances may affect picture quality.
View other TV channels. The problem might be limited to the broadcasting station. •
•
Different color marks on TV
screen
Move your TV away from nearby electric appliances. Turn off the power and wait
30 minutes before turning it back on.
View other TV channels. The problem might be limited to the broadcasting station. •
•
Picture OK, sound poor
View other TV channels. The problem might be limited to the broadcasting station.
Check if the audio cable is plugged in correctly . •
•
C
A
P
T
I
O
N
Captions are displayed as a
white box.
No caption is displayed in the
Closed Caption-supported
program. Interference from buildings or weather conditions may cause captioning to be
incomplete.
Broadcasting station may shorten the program to insert advertisement.
The closed caption decoder cannot read the information of the shortened
program. •
•
No caption is displayed when
playing the discs or cassette tape
containing captions.
The disc or cassette tape may be illegally copied, or the caption signal might not
have been read during copying. •
Black box is displayed in the
screen.
The text mode is selected for caption. Select “CC-1”, “CC-2”, “CC-3”, “CC-4” or “Off”. •
Note:
The LCD panel is manufactured to provide many years of useful life. Occasionally a few non active pixels may appear as a fixed point of
blue, green or red. This is not to be considered a defect in the LCD screen.
Some functions are not available in specific modes, but this is not a malfunction. Read the description in this user manual for more
details on correct operations. •
•