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Warranty & service – Motorola Vanguard 305 User Manual

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DSR305 User Guide

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Warranty & Service

Limited Warranty and Obtaining Services

To Original Consumer Purchaser at Retail

General Instrument Corporation doing business as the Broadband
Communications Sector of Motorola, Inc. (Motorola BCS) warrants only to the
original consumer purchaser at retail each Motorola BCS digital receiver and
component, which it sells under this Limited Warranty, to be free from defects in
materials and workmanship under conditions of normal home use. This limited
warranty is for one (1) year on all electrical and mechanical components. This
limited warranty runs from the date of original purchase for consumer use.

Responsibilities for You and Motorola

You must retain your sales receipt or provide other proof-of-purchase date.
Promptly completing and mailing in the warranty registration card is one way of
providing proof-of-purchase date. If you have no such proof, then the warranty
will run from the date of shipment by Motorola BCS. You should also keep this
warranty for your records.

If you desire warranty service, you must notify Motorola BCS within the
applicable warranty period. See “How to Obtain Warranty Service” below.

Within a reasonable period after proper notification, Motorola BCS or an
authorized Motorola BCS Service Center shall, at its option, repair or replace the
defective part(s) or the affected component. Replacement may be with factory
refurbished parts or components. You are responsible for any packing, shipping,
and insurance charges associated with sending the component to any authorized
service center for repair or replacement.

This warranty does not cover charges for any assembly, installation, setup or
removal, or adjustment of controls.

305.book Page 85 Tuesday, April 15, 2003 11:15 AM