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English, 2 troubleshooting – GIGABYTE GA-8IP775 Series User Manual

Page 75

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Appendix

- 75 -

English

4-2

Troubleshooting

Below is a collection of general asked questions. To check general asked questions based on a specific
motherboard model, please log on to http://tw.giga-byte.com/faq/faq.htm

Question 1: I cannot see some options that were included in previous BIOS after updating BIOS. Why?
Answer: Some advanced options are hidden in new BIOS version. Please press Ctrl and F1 keys after
entering BIOS menu and you will be able to see these options.

Questions 2: Why is the light of my keyboard/optical mouse still on after computer shuts down?
Answer: In some boards, a small amount of electricity is kept on standby after computer shuts down and
that's why the light is still on.

Question 3: How do I clear CMOS?
Answer: If your board has a Clear CMOS jumper, please refer to the Clear CMOS steps in the manual. If your
board doesn't have such jumper, you can take off the on-board battery to leak voltage to clear CMOS.
Please refer to the steps below:

Steps:
1. Turn off power.
2. Disconnect the power cord from MB.
3. Take out the battery gently and put it aside for about 10 minutes (Or you can use a metal object to

connect the positive and negative pins in the battery holder to makethem short for one minute).

4. Re-insert the battery to the battery holder.
5. Connect power cord to MB again and turn on power.
6. Press Del to enter BIOS and load Fail-Safe Defaults.
7. Save changes and reboot the system.

Question 4: Why does system seem unstable after updating BIOS?
Answer: Please remember to load Fail-Safe Defaults (Or Load BIOS Defaults) after flashing BIOS. However,
if the system instability still remains, please clear CMOS to solve the problem.

Question 5: Why do I still get a weak sound after turning up the speaker to the maximum volume?
Answer: Please make sure the speaker you are using is equipped with an internal amplifier. If not, please
change another speaker with power/amplifier and try again later.

Question 6: How do I disable onboard VGA card in order to add an external VGA card?
Answer: Gigabyte motherboards will auto-detect the external VGA card after it is plugged in, so you don't
need to change any setting manually to disable the onboard VGA.