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The mouse works erratically, Networks, You cannot connect to your company network – Gateway GT5062b User Manual

Page 102: Passwords, Your computer does not accept your password, Power, Your computer will not turn on, Passwords power

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CHAPTER 6: Troubleshooting

96

The mouse works erratically

If the mouse pointer begins moving erratically across
the computer display or becomes difficult to control
precisely, cleaning the mouse will likely improve its
accuracy.

Clean the mouse by wiping the bottom with a clean,
damp cloth. Make sure that the optical sensor is clean
and free of debris.

The mouse pad may have a printed or fabric pattern on
it that interferes with your mouse. Try a different mouse
pad.

Networks

You cannot connect to your company network
Every network is unique. Contact your company computer
department or network administrator for help. For more
information about setting up a network in your home, see

“Connecting to a broadband modem or network” on page 15

,

your online User Guide, or

“Ethernet” on page 83

.

Passwords

Your computer does not accept your password

Make sure that C

APS

L

OCK

is turned off, then retype the

password.

Power

Your computer will not turn on

Make sure that the power cord is connected to an
AC power source and to your computer, and that your
computer is turned on.

If your computer is plugged into a surge protector,
make sure that the surge protector is connected
securely to a power outlet, turned on, and working
correctly. To test the outlet, plug a working device, such
as a lamp, into the outlet and turn it on.

Make sure that the power cord is free from cuts or
damage. Replace any damaged cables.

Help

For more information about network troubleshooting, click Start, then

click Help and Support. Type the phrase

network troubleshooting in the

Search Help box, then press E

NTER

.

8512243.book Page 96 Monday, February 12, 2007 4:35 PM