Kenwood ES430 series - Manual (Page 8)

problem possible cause solution
Espresso coffee doesn’t come ● The coffee is damp and/or pressed too ● Check that you are using ground coffee suitable for espresso makers. Press the coffee more
out of the machine. firmly into the filter. lightly in the filter and change the grind if necessary.
● The holes in the filter holder spouts ● Clean the holes in the spouts
are blocked.
● The liquid coffee/boiler outlet ● Clean as indicated in the cleaning section.
is blocked.
● The tank is incorrectly fitted and the ● Press the tank lightly so as to open the valve at the bottom
valve at the bottom is not open.
● The holes in the crema device ● Dismantle the crema device and clean parts thoroughly. See Cleaning (filter) section.
are blocked.
Espresso coffee drips from the ● The filter holder is incorrectly attached ● Refit the filter holder, making sure it is located correctly and turn to the right.
edges of the filter holder, to the machine.
instead of from the holes. ● The gasket of the espresso boiler ● Get the gasket replaced. Refer to Service and Customer Care.
has lost its elasticity.
● The holes in the filter holder spouts ● Clean the holes in the spouts.
are blocked.
The espresso coffee is cold ● Pre heating the machine was not ● Follow instructions on pre heating the coffee machine.
carried out.
● The cups were not pre heated. ● Pre heat by rinsing with hot water or placing on the cup warming tray.
● The OK light was not glowing when ● Wait until the OK light glows before turning the selector knob to the coffee ( ) position.
the selector knob was turned to
the coffee (
) position.
The pump is too noisy. ● The water tank is empty. ● Fill the tank with water.
● The tank is incorrectly fitted and the ● Press the tank lightly so as to open the valve at the bottom.
valve in the bottom is not open.
The coffee cream is light in ● The ground coffee has not been ● Press the coffee more firmly.
colour and is dispensed pressed enough.
too quickly. ● Insufficient ground coffee has been used. ● Increase the quantity of coffee in the filter.
● Too much coffee has been dispensed. ● Decrease the quantity of coffee dispensed into the cup(s).
● The coffee used is unsuitable. ● Change the type of coffee used.
The coffee cream is dark in ● The ground coffee has been pressed ● Press the coffee less.
colour and is dispensed too firmly.
too slowly. ● The liquid coffee/boiler outlet is ● Clean as indicated in the cleaning section.
blocked.
● Too much coffee has been used. ● Decrease the quantity.
● The coffee is too finely ground. ● Change the coffee and buy one suitable for espresso machines.
● The coffee used is unsuitable. ● Change the coffee and buy one suitable for espresso machines.
The coffee has an acidic taste. ● The machine was not rinsed ● Flush the machine with several changes of clean water and rinse all components, see cleaning.
thoroughly after descaling.
The milk does not froth when ● The milk is not cold enough. ● Always use milk from the refrigerator.
making a cappuccino ● Try milk with a different fat content.
● The cappuccino maker is dirty. ● Clean the steam/hot water delivery tube as well as the nozzle. See Cleaning.
trouble shooting guide
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