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2 troubleshooting, Troubleshooting – FUJITSU PRIMERGY 4Gbit/s FC I/O Modules User Manual

Page 35

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6 Troubleshooting

73

E

6.2

Troubleshooting

Check the applicable items listed below if this product does not operate correctly.
If the problem is not resolved even after taking the following measures, contact an
office listed in "Appendix B Contact Information" ( pg.75).

*: If the expansion ROM initialization value where this product is installed is "Disable" the "!!!

BX600-FC42E BIOS, ***" message will not be displayed at system startup. If starting this products

BIOS is necessary, set the ROM (Option ROM SCAN) setting in this servers BIOS to "Enable".

Symptoms

Items to be checked

Remedies

This product is not

recognized by the

server.

Is the "!!! BX600-FC42E

BIOS, ***" message

displayed at the startup of

the server?

*

If the message is not displayed, turn off the

server, open the cover, and check that the

4Gbit/s FC I/O Module is inserted properly in

an expansion board slot.

"2 Installing the 4Gbit/s FC I/O

Module"(pg.49)

Is "Emulex *****"

displayed in the Device

Manager when performing

the system from the

Control Panel?

If the message is not displayed, check that the

driver is correctly installed.

"4 Installing Drivers and Utilities"(pg.53)

The device

connected to this

product cannot be

recognized.

Is the connected device to

the board supplied with

power?

Turn on the connected device to the board

first, and then turn on the server after

connected device to the board has started up.

Are all cables connected

correctly?

Check that all connectors are engaged

securely.

Is the connected device to

the board set up correctly?

Check the settings according to the manual for

connected device to the board.

This product does

not operate

properly.

Are all cables connected

correctly?

Check that all connectors are engaged

securely.

Is the connected device to

the board set up correctly?

Check the settings according to the manual for

connected device to the board.

Is this product set up

correctly?

Check the settings, using LightPulse Utility/

NT or HBAnyware Utility.

"5 4Gbit/s FC I/O Module Details

Setting"(pg.62)

Is the server set up

correctly?

Check the settings according to the "User’s

Guide" provided with the server.